Danielle Scheers

With a strong background in patient services and customer support, I have honed my skills in communication and problem-solving. Currently, I serve as a Patient Services Representative at City MD, where I manage patient check-ins, payment collections, and insurance communications. My role requires strict adherence to safety protocols and the ability to triage patients effectively, ensuring a smooth experience for all.

Previously, I worked as a Customer Service Representative at Granada Insurance, where I handled inquiries regarding commercial policies and maintained client accounts through diligent clerical work and data entry. My experience in the service industry as a Server at Buoy Bar further developed my customer service skills, allowing me to enhance guest experiences and manage high-volume transactions efficiently.

In addition to my professional experience, I hold a BA in Professional Communications and various certifications in health and fitness, including Certified Health Coach and Certified Personal Trainer. I am passionate about promoting wellness and helping others achieve their health goals.