Daniel Gris

10+ years in e-commerce, specializing in Amazon and marketplace selling, with fluent bilingual skills (English/Spanish) applied to transcreation rather than literal translation.

Transcreate product listings (titles, bullets, descriptions, backend search terms) for Amazon and other marketplaces, adapting tone and idiom to convert with local buyers while preserving SEO intent.
Adapt PPC and ad copy

Más de 10 años de experiencia en e-commerce, especializado en venta en Amazon y otros marketplaces, con dominio bilingüe (inglés/español) aplicado a la transcreación en lugar de la traducción literal.

Transcreo listados de productos (títulos, bullets, descripciones, palabras clave de backend) para Amazon y otros marketplaces, adaptando tono y modismos para conectar con compradores locales sin per

Worked as Senior Amazon Account Manager at Artica Collective.

Support as a consultant and/or advisor to companies and businesses regarding their current e-commerce or its creation, as well as their participation in opening opportunities through marketplaces such as Amazon.

Brand development in social networks.
Structuring of sponsored ad campaigns either on Google, Facebook or in the marketplace currently participating.
Generation of marketing strategies to

Apoyo como consultor y/o asesor a empresas y negocios en cuanto a su actual E-Commerce o creación de éste, al igual que en su participación en abrir mercados a través de marketplaces como Amazon.

Desarrollo de marca en redes sociales.
Estructuración de campañas de anuncios patrocinados bien sea en Google, Facebook o en los propios de cada marketplace.
Generación de estrategias de marketing para a

Asistir con las operaciones diarias de la gestión del canal de comercio electrónico de Amazon.com.
Ayudar con las actualizaciones de la lista de productos.
Clasificar y escalar las solicitudes a Amazon según sea necesario.
Sistematizar los procesos de atención al cliente para facilitar el trabajo.
Ayudar con la organización del catálogo de productos y proyectos de optimización de canales más grand

Servir de puente entre la agencia y los clientes y crear estrategias para mejorar el rendimiento de sus cuentas. Además, proporcionar información sobre la gestión de cuentas, forecasting y la gestión de inventario.
Reunirse con los clientes y presentar informes mensuales sobre la mejora de la cuenta y establecer planes para los próximos meses.

Amazon sales and account management in 16 countries in which Amazon has a marketplace.

In charge of coordinating the content of the products and their sales on platforms such as Amazon (Europe and USA), eBay, Linio, Dafiti and Mercado Libre.
Keep the account stable in metrics such as "Orders Shipped Late" and "Order Defect Rate"
Keep seller feedback above 90%.
Create sponsored product campaigns in Amazon Germany, Spain, and UK.
Make sure that the FBA inventory in Amazon is loaded wi

Campaign manager in social networks (Facebook, Instagram), in Google AdWords and referral strategies, in order to promote and sell electric bicycles.
CRM manager for the status of customers, both potential and the ones already waiting for bike delivery, through periodic communications.
Generate brand positioning on the web and social networks, and get reviews on strategic sites,
mainly Google.
In

In charge of sales of the Amazon channel in the USA. Interaction entirely in English.
Keep the account stable in metrics such as "Orders Shipped Late" and "Order Defect Rate"
Keep seller feedback above 90%.
Intervene negative reviews on the products and get new positive ones. Also address products that
have decreased in sales or those that are selling well remain in that behavior, through accelera

Perform the positioning of the company, comply with Service Level Agreements by service,
channels, and internally as well.
Constantly monitor and interact with the different channels of the organization to ensure that
services are being delivered within defined parameters, that information is handled properly and is smooth to avoid service interruptions.
Contact and structure propositions of value

Assistant for the Department of SME, Massives and Other Channels for Customer Services with a
contract for provision of services. Among some of my duties, I had to make the payments of
agreements with companies that Protección has, together with a detailed management report.
Similarly, reassign re-assessments to affiliates whose re-assessments were wrongly allocated and
generate the payment report

Among my duties I had to coordinate how the customer complaints and requirements were solved
from within the Organization through a software application. Similarly, create, modify or disable
users of the application using the same application. Create quality reports as to the response of
client requests made by the Call Center.

Associate in gastronomy and pastry. Degree that lasted 5 semesters.

Jan 2019 · Expired Jan 2021