Open to opportunities

Daniel Espinoza

@danielespinoza2

Message

QA-focused Informatics Engineer delivering reliable API quality in Azure with Postman.

Costa Rica

Message

What I'm looking for

I’m looking for a role where I can own QA testing (especially APIs) and support cloud work in Azure/DevOps, contribute clear documentation and agile bug reporting, and grow into DevOps or software quality engineering with measurable impact.

I’m an Informatics Engineering graduate from ULACIT with advanced English proficiency (C1) and hands-on Quality Assurance (QA) experience at PROCOMER. I focus on process automation, software quality engineering, and delivering immediate value to QA, Cloud, or DevOps teams.

At PROCOMER, I executed API testing using Postman to validate institutional web services, while collaborating in cloud development environments with Microsoft Azure. I supported application deployment and monitoring, managed the testing lifecycle, documented test cases, and reported bugs using Azure DevOps under agile methodologies.

Before that, I led customer service quality control as a Team Supervisor for pain management offices in Pennsylvania, Delaware, and Maryland, and I worked in technical support for Seagate hard drives. That background sharpened my bilingual communication and troubleshooting mindset—skills I bring directly into testing, bug reporting, and reliable delivery.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance (QA) Intern

Current

PROCOMER

Aug 2025 - Present (11 months)

Executed API testing using Postman to validate institutional web service functionality. Supported Azure-based application deployment and monitoring, documented test cases, and reported bugs via Azure DevOps under agile methodologies.

API Testing Postman Microsoft Azure Azure DevOps Test Case Documentation Bug Reporting Agile Web Services

Customer Service Team Supervisor

Center for Interventional Pain and Spine

Oct 2022 - Aug 2025 (2 years 10 months)

Supervised customer service operations for pain management offices across Pennsylvania, Delaware, and Maryland. Performed English-language quality control and managed sensitive, confidential information in line with regulatory standards.

Customer Service Quality Control Regulatory Compliance

Technical Support

Movate Seagate

Aug 2022 - Oct 2022 (2 months)

Provided technical support for Seagate hard drives, delivering customer service in English and Spanish. Conducted troubleshooting and applied product knowledge to resolve customer issues.

Technical Support Troubleshooting Product Knowledge Customer Service