Veronica Gomez
@veronicagomez
I’m a Senior Manual QA Engineer delivering web and mobile quality through end-to-end testing and defect prevention.
Costa RicaWhat I'm looking for
I’m a Senior Manual QA Engineer with 7+ years of experience focused on web and mobile testing, delivering high-quality products through disciplined manual testing. I specialize in end-to-end testing of complex business workflows, working closely with developers, product managers, and designers to detect risks early and ensure stable releases.
My background includes Insurance and enterprise platforms, validating real customer journeys such as policy lifecycle, billing, renewals, cancellations, and integrations between distributed systems. I bring strong analytical thinking and attention to detail to every release, so teams can ship with confidence.
I execute functional, regression, and exploratory testing, design test cases and test strategy, and perform cross-browser and cross-device validation. I also support API testing and data validation using Postman, and I manage defects and release support with tools like Jira, TestRail, and Azure DevOps.
Although I have automation experience, my passion and main focus is Manual QA. In my recent role, I helped improve release quality by reducing critical defects by 30% prior to production deployment through comprehensive testing and defect management.
Experience
Work history, roles, and key accomplishments
Software QA Engineer
The Functionary
Jun 2023 - Present (3 years)
Executed regression, integration, functional, and exploratory testing to ensure end-to-end reliability across web and mobile workflows. Improved release quality by reducing critical defects by 30% through comprehensive test planning, Jira/Azure DevOps defect management, and Postman API testing.
QA Engineer - Web & Mobile
Prodigious Latin America
Feb 2021 - May 2023 (2 years 3 months)
Performed end-to-end manual testing for web and mobile releases, designing and executing test cases, suites, and plans to validate new features and system functionality. Managed defects in Jira/Bugzilla/Azure DevOps/Quality Center and supported investigations using log analysis tools and SQL, improving issue resolution workflows.
Developed and executed mobile and API test plans, covering iOS/Android functionality, regression, and exploratory testing to uncover edge cases. Validated JSON-based API responses and supported automation-related testing tasks using Java, while ensuring accurate order management integration testing with NetSuite and Adobe Commerce.
Built and maintained CMS web components and executed functional and exploratory testing (including API/black-box testing) to validate business logic and application reliability. Managed SQL-based data validation and provided client support/troubleshooting in Agile Scrum delivery cycles.
Analyzed credit records and financial data to evaluate risk and ensure data accuracy, validating large datasets for integrity in financial reporting. Coordinated teams across regions and generated analytical reports to support business decisions and risk assessment.
Education
Degrees, certifications, and relevant coursework
Universidad Americana
Bachelor's degree, Systems Engineering
2020 - 2023
Earned a bachelor's degree in Systems Engineering from Universidad Americana from 2020 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Social media
Job categories
Skills
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