Looking for a job

Daniel Clavelo

@danielclavelo

Guest relations professional at Grand Aston Cayo Paredón, handling restaurant reservations and international guest requests.

Cuba

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What I'm looking for

I'm interested in hospitality, tourism, guest relations, customer service, reservations, and administrative positions. I'm available for international employment opportunities.

At Grand Aston Cayo Paredón, I managed restaurant reservations and provided personalized service to international guests. I handled guest requests and complaints, following up with hotel departments and mediating between guests and management when needed.

I also hosted dinners and hotel events and assisted with room inspections. Earlier, I served tourists as a Souvenir Sales Representative and prepared customer documents as a self-employed typing and printing operator.

Experience

Work history, roles, and key accomplishments

Public Relations Technician A / Guest Relations

Grand Aston Cayo Paredón

Oct 2024 - Feb 2026 (1 year 4 months)

Managed restaurant reservations and provided personalized service to international guests. Handled complaints, mediated between guests and management, and supported events and room inspections.

Customer Service Guest Relations Restaurant Reservations Complaint Handling Translation Mediation Event Hosting Hotel Reservation Systems Microsoft Word PowerPoint Excel

Souvenir Sales Representative

Local Market

Jan 2019 - Jan 2023 (4 years)

Provided direct customer service to national and international tourists, selling and promoting souvenirs. Developed strong negotiation and communication skills in a high-traffic tourist environment.

Customer Service Sales Negotiation Communication Skills Intercultural Communication

Typing & Document Printing Operator

Self-employed / Non-state Sector

Jan 2016 - Jan 2019 (3 years)

Typed, prepared, and printed documents for customers, organizing documentation according to requirements. Provided direct customer service and completed work within deadlines.

Typing Documentation Preparation Computer Literacy Office Software Customer Service Organization