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Daniela VisanDV
Open to opportunities

Daniela Visan

@danielavisan

Customer Service Representative at RelateCare, bringing experience handling guest requests and maintaining accurate financial records.

Ireland
Message

At RelateCare, I currently work as a Customer Service Representative. My experience in customer-facing roles includes responding to guest requests at Mount Juliet Estate, Autograph Collection, and assisting customers with orders and payments at Marmaris Kebab House.

As an Accountant at Daxi Cab, I maintained accurate records and handled sensitive financial data confidentially. Earlier, as a Junior Accountant at Bonton Beach and Serio Logistics, I prepared reports and managed reconciliations.

I hold a Master’s degree in Business Administration and Management and a Bachelor’s degree in Accounting from Babes-Bolyai University. I’ve also completed Data Analytics Using Excel and hold an EF SET English Certificate rated C2 Proficient.

Experience

Work history, roles, and key accomplishments

RN
Current

Customer Service Representative

RelateCare | Care is in our name

Jul 2026 - Present (3 months)

Worked as Customer Service Representative at RelateCare | Care is in our name.

MC

Assistant Accommodation

Mount Juliet Estate, Autograph Collection

Oct 2025 - Jun 2026 (8 months)

- Maintained excellent standards of cleanliness throughout the Estate.
- Dealt with all guest requests in a professional and timely manner.
- Ensured that all checklists are completed.

Wolt logoWO

Food Delivery Driver

May 2025 - Oct 2025 (5 months)

- Ensured on-time deliveries while managing routes efficiently.
- Maintained excellent customer service and communication.
- Demonstrated reliability, punctuality, and ability to work independently.

BF

Food Delivery Driver

Bolt Food

Apr 2025 - Oct 2025 (6 months)

- Ensured on-time deliveries while managing routes efficiently.
- Maintained excellent customer service and communication.
- Demonstrated reliability, punctuality, and ability to work independently.

ST

Barista

Jan 2025 - Oct 2025 (9 months)

- Delivered friendly and professional customer service to diverse clients.
- Managed daily tasks efficiently, demonstrating reliability and teamwork.
- Ensured hygiene and safety standards were consistently followed.

Uber logoUB

Driver

Jan 2024 - Dec 2024 (11 months)

- Provided safe, timely, and reliable transport for customers.
- Maintained a clean and presentable vehicle all times.
- Delivered professional and courteous customer service.

MH

Front of House Assistant

Marmaris Kebab House

Oct 2022 - Dec 2023 (1 year 2 months)

- Assisted customers with orders, payments, and requests in a friendly and professional manner.
- Supported kitchen staff with organization and daily operations.
- Demonstrated reliability, teamwork, and efficiency in a busy hospitality environment.

AH

Housekeeper

Alexandra Muthu Hotel

Feb 2022 - Oct 2022 (8 months)

- Replenished supplies and ensured rooms were welcoming for new guests.
- Followed health and safety procedures to maintain a hygienic environment.
- Worked efficiently within a team to meet daily room cleaning schedules.

DC

Accountant

Daxi Cab

Aug 2018 - Jan 2022 (3 years 5 months)

- Maintained accurate records and handled sensitive financial data with confidentiality.
- Developed strong organizational and time management skills.
- Demonstrated reliability and consistency in meeting deadlines.

BB

Junior Accountant

Bonton Beach

Jan 2014 - Jul 2018 (4 years 6 months)

- Prepared financial records and supported monthly and quarterly reports.
- Developed strong attention to detail and organizational skills.
- Maintained confidentiality and demonstrated reliability in completing tasks.

SL

Junior Accountant

Serio Logistics

Oct 2008 - Nov 2013 (5 years 1 month)

- Managed financial records, reports, and reconciliations with accuracy.
- Developed strong organizational and time management skills.
- Maintained confidentiality and demonstrated reliability in all tasks.

Education

Degrees, certifications, and relevant coursework

GL

Great Learning

Data Analytics Using Excel

Feb 2026

ES

EF SET

EF SET English Certificate 74/100 (C2 Proficient)

Apr 2026

Babes-Bolyai University logoBU

Babes-Bolyai University

Master's degree, Business Administration and Management, General

2008 - 2009

Master’s in Business Administration and Management with focus on financial analysis, business strategy, and data-driven decision-making. Applied analytical and reporting skills to support organizational performance.

Babes-Bolyai University logoBU

Babes-Bolyai University

Bachelor's degree, Accounting

2004 - 2008

Completed coursework in accounting, financial management, and statistics. Gained experience in analyzing financial statements, preparing reports, and using Excel for data management and reporting.

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