Diarmuid O'Donnell

Maintained safety and compliance standards across a high-footfall aquatic environment while managing client-facing interactions including product sales and service delivery.

Performed dual lifeguarding and administrative duties within a municipal leisure facility, managing scheduling, records and operational documentation. Operated the front reception, took calls and managed queries across all aspects of the facility.

Delivered high-quality client service in a bilingual (English/German) environment, managing diverse customer queries professionally. Took bookings, deliveries and organised special events at the establishment.

Operated in a compliance-driven environment ensuring facilities met HAACP standards. Responsible for goods intake and signing off on as well as general cleaning and food preparation duties.

Worked closely with a colleague at his home office helping to manage schedules, correspondence, and documentation such as calendar coordination, drafting and responding to emails, filing records, and maintaining organised databases or filing systems. Provided coordination and administrative support for projects and meetings, including slide formatting, proofreading and Excel tasks.

Replenished and monitored till floats across multiple points of sale to ensure uninterrupted service during high-volume race days. Collected, counted, and certified cash takings, ensuring accuracy before reconciliation.

Pursuing an MSc in Financial Analytics, focusing on statistics and financial mathematics.

Grade: First Class Honours

Graduated with First Class Honours in Commerce with German, including an Erasmus year at FAU Erlangen-Nürnberg.

Grade: 577 points

Completed Leaving Certificate with 577 points.