Open to opportunities

Michael Gilbride

@michaelgilbride

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Junior Data Analyst passionate about transforming data into insights.

Ireland

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation in data analysis.

I am a Junior Data Analyst certified through the Google Data Analytics Professional Course, with a strong foundation in Theoretical Physics. My expertise lies in cleaning and processing raw and semi-ready data into clear and actionable insights. I have hands-on experience using R, SQL, Excel, and Tableau, and I am passionate about finding patterns and solving problems through data.

My capstone project involved analyzing user data to identify behavioral differences between members and casual users, which provided me with valuable insights into user engagement. I am known for my precision, curiosity, and a drive to continuously learn, which I believe are essential traits for a successful data analyst.

Experience

Work history, roles, and key accomplishments

Current

Switchboard Operator

Current

Aramark

Feb 2025 - Present (4 months)

Managed calls for both customers and staff of AIB and EBS across the UK and Ireland, directing them to the appropriate departments and ensuring seamless communication across all bank sectors. Collaborated with maintenance teams to troubleshoot and resolve issues for both customers and colleagues. Created, organised, and kept up-to-date databases of ongoing improvements using SQL and Excel.

Customer Service Communication Troubleshooting Database Management SQL Excel

Customer Assistant

The Mont Hotel

May 2024 - Dec 2024 (7 months)

Responsible for opening and closing procedures, including the end-of-day revenue report. Proactively engaged with guests, addressing needs and creating memorable experiences.

Customer Service Revenue Opening Procedures Problem Solving Communication

Physics and Mathematics Tutor

Self Employed

May 2023 - May 2024 (1 year)

Provided tutoring in Physics and Mathematics, helping students improve academic performance. Refined teaching and problem-solving capabilities through consistent student engagement.

Tutoring Mathematics Problem Solving Teaching Communication Academic Support

Waiter

Schoolhouse Hotel

May 2023 - May 2024 (1 year)

Continued part-time work as a waiter, balancing responsibilities with personal development. Enhanced skills in prioritisation and efficient work under pressure.

Customer Service Prioritization Pressure Management Food Service Teamwork Communication

Education

Degrees, certifications, and relevant coursework

Google

Professional Certificate, Data Analytics

Grade: 96% — 4.0 GPA

Activities and societies: Capstone Project: Cyclistic — Convert Users to Members

Completed a professional certificate in Data Analytics, focusing on cleaning, processing, exploring, and visualizing user data with R to identify behavioral differences and conversion opportunities. Relevant modules included Data Analysis with R, Visualization with Tableau, and Data Processing & Cleaning.

Trinity College Dublin

B.A., Theoretical Physics

Grade: Second Class Honours, II-1 — 3.7 GPA

Activities and societies: Tutored students in Physics and Math, strengthening communication skills and concept application. Worked as a waiter, improving prioritization and efficiency under pressure.

Studied Theoretical Physics, gaining a strong foundation in statistical analysis, advanced calculus, and practical numerical simulations. This degree enhanced my problem-solving skills and ability to apply concepts from first principles.

Glenstal Abbey School

Leaving Certificate, General Studies

Grade: 625 Points — 4.0 GPA

Activities and societies: Two-month language exchange in Évreux, France.

Achieved a strong academic record with 625 points, demonstrating proficiency in Latin, Mathematics, Applied Mathematics, and Physics. Participated in a two-month language exchange program in Évreux, France.