Daniela Torres

As a results-driven bilingual leader with over 7 years of experience in operations management, customer service, and education, I have a proven track record of driving efficiency and fostering collaborative environments. My passion lies in process improvement and employee engagement, ensuring that high-quality results are consistently delivered.

In my role as Operations Manager at Aventus, I developed and implemented innovative strategies that enhanced tool utilization and operational efficiency. I led cross-functional teams to achieve organizational objectives while promoting a collaborative and inclusive work environment. My strong leadership and effective communication skills in both English and Spanish have been instrumental in driving exceptional results.

Previously, as an Operations Supervisor at Concentrix, I spearheaded initiatives to optimize performance and enhance tool utilization, leading a team of 11 members to achieve consistent performance benchmarks. My ability to solve problems and ensure seamless operations has been key to my success in delivering high-quality results.