At SYNTEPRO, S.A. de C.V., I support L2/L3 infrastructure incidents across operating systems, corporate applications, connectivity, access, and services. I also supervise production Windows/Linux servers, infrastructure services, and databases.
I developed InfraHealth Monitor using PowerShell and WMI to perform preventive checks on approximately 90 Windows computers. It validates availability, critical applications, connectivity, and system resources, then generates logs and reports.
At SYNTEPRO, I support Microsoft Azure application services and databases, including SQL Server, SAP ASE/Sybase, and MongoDB/Cosmos DB. My work includes reviewing logs and connectivity, and supporting backups, recovery, and application troubleshooting.
Previously, as Técnico Informático Senior at AE Informática, S.A. de C.V., I administered and supported servers, network services, and workstations for corporate clients. I also worked on multisitio Windows support, LAN/WAN maintenance, backups, and information recovery.
