Daniela Santana DiazDD
Looking for a job

Daniela Santana Diaz

@danielasantanadiaz

Experienced hospitality professional with strong customer engagement skills.

United States

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a dynamic environment, with opportunities for growth and development.

My name is Daniela Santana Diaz, and I am an experienced hospitality professional with a strong background in customer service and operations. I have worked in various roles, including as an Assistant Piercer and a Busser/To-Go Specialist, where I honed my skills in engaging with customers and ensuring their needs are met. My commitment to excellence is reflected in my ability to maintain high standards of cleanliness and organization, which has been acknowledged by my peers and supervisors.

Throughout my career, I have demonstrated exceptional numeracy abilities and a keen attention to detail. I have successfully boosted sales and improved operational efficiency in my roles by employing effective communication and suggestive selling techniques. My experience in animal care as a Sales Associate at Pet Supermarket further showcases my versatility and dedication to providing outstanding service. I am passionate about fostering positive customer experiences and am eager to continue growing in my career.

Experience

Work history, roles, and key accomplishments

HI

Assistant Piercer

Height's Ink & More Inc.

Dec 2020 - May 2023 (2 years 5 months)

Educated customers on piercing procedures and risks, maintained cleanliness standards, and provided support to ensure a comfortable experience. Managed detailed records of customer information and piercing details.

Education

Degrees, certifications, and relevant coursework

BJ

Barack Obama School for Social Justice

High School Diploma, General Education

2015 - 2021

Completed high school education with a focus on social justice, preparing for future career opportunities and further education.

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Daniela Santana Diaz - Shift Lead/Animal Handler - Pet Supermarket | Himalayas