Daniel Armstrong

Provided personalized English language tutoring to individual students of varying ages and proficiency levels. Managed all aspects of client relations, including scheduling, communication, and payment negotiation.

Provided comprehensive travel planning and customer service, managing complex itineraries and bookings valued up to $150,000+ for 145+ clients weekly. Leveraged in-depth knowledge of 40+ global destinations and 15+ expedition vessels to provide tailored recommendations and manage booking systems.

Delivered customer service to over 100 students and parents, and collaborated with 10+ educators to develop curriculum. Managed student progress using detailed documentation systems and demonstrated cross-cultural communication skills.

Led and mentored a team of 12 teachers, integrating new technologies to enhance teaching effectiveness and streamline operations. Adapted teaching methodologies for diverse groups (ages 3-16) and managed parent interactions to ensure student engagement and satisfaction.

Coordinated logistics for multi-day educational tours in Washington D.C. Managed problem-solving and ensured guest safety during tour disruptions.

Served as an Infantryman, demonstrating discipline and commitment. Received multiple commendations including the Army Service Ribbon and Unit Valor Ribbon.

Completed a comprehensive program in full stack web development. Gained proficiency in various programming languages and frameworks essential for modern web applications.

Studied Criminal Justice, gaining a foundational understanding of the legal system, criminology, and related social sciences. Developed critical thinking and analytical skills applicable to various professional fields.