Daniela Nichols

Serve as a primary client contact, assessing needs, explaining options, and guiding customers through a multi-step buying or selling process. Manage bilingual inbound inquiries, follow-ups, appointments, CRM activity, and ongoing relationships to deliver responsive service.

Managed client relationships from initial consultation through closing, balancing competing priorities and time-sensitive commitments. Used CRM and digital transaction systems to track communications, appointments, documentation, and follow-up tasks.

Reviewed loan files and supporting documents, tracked underwriting conditions, and coordinated timely updates with clients and partners. Handled sensitive financial records with discretion and supported efficient customer communications and document processing.

Coordinated scheduling, customer communications, documentation, and contract milestones across active transactions. Served as a bilingual point of contact for clients and business partners, answering questions and organizing next steps.

Coordinated contractor work orders, inspections, property records, and HUD-related reporting requirements. Followed up with vendors to address service issues and keep assignments moving toward completion.

Welcomed guests, supported check-in/check-out, answered multi-line phones, and handled reservation questions. Resolved guest concerns, coordinated requests with hotel staff, and maintained accurate records and payment details.

Completed real estate license training in 2015.

Graduated from high school in 2006.