Looking for a job

Daniela Morales

@danielamorales

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Skilled professional in Human Resources and Tourism,

Italy

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a Bachelor's Degree in Tourism and a Master's degree in HR Management. My international experience includes working as a Development Instructor in Zambia, where I honed my project management skills and learned to navigate diverse cultural environments. I am fluent in English, French, and Italian, which allows me to communicate effectively in multicultural settings.

Throughout my career, I have worked in various roles within the hospitality industry, including as a Front Desk Agent and Receptionist. My commitment to teamwork and community development is reflected in my volunteer experiences, where I have contributed to projects aimed at improving educational opportunities for students. I am passionate about effective communication, problem-solving, and leadership, and I continuously seek to enhance my skills through additional training and courses.

Experience

Work history, roles, and key accomplishments

Development Instructor

DAPP Mkushi College of Education

Jan 2023 - Jul 2023 (6 months)

Worked as a Development Instructor, focusing on community development and project management. Engaged with local communities to enhance educational practices and support sustainable development initiatives.

Project Management Community Development Communication Teamwork

Front Desk Agent

Alda Hotels

Aug 2021 - Feb 2022 (6 months)

Managed front desk operations, providing excellent customer service and handling guest inquiries. Ensured smooth check-in and check-out processes while maintaining a welcoming environment.

Customer Service Operations Management Time Management

Receptionist

B&B Hotels

May 2019 - Nov 2019 (6 months)

Provided reception services, managed phone calls, and assisted with administrative tasks. Contributed to a positive office atmosphere and supported team operations.

Administrative Support Communication Skills Teamwork

Operations Agent Intern

AlterHome

Mar 2018 - Jun 2018 (3 months)

Assisted in operations management, supporting the team with various tasks related to property management and customer relations. Gained valuable experience in the hospitality industry.

Operations Management