Looking for a job

Daniel Adebayo

@danieladebayo1

Customer service representative at Twinsfaja Groceries Shop, assisting customers with purchases and resolving complaints.

Nigeria

Message

What I'm looking for

I'm seeking a Customer Service Representative position where I can contribute to delivering exceptional customer experiences while supporting organizational goals.

At Twinsfaja Groceries Shop, I assist customers with product inquiries and purchases, process sales transactions, and resolve complaints. I also maintain product displays and help keep the store clean and organized.

At Lakbabs Logistics, I responded to inbound and outbound customer calls, tracked packages, and provided delivery updates. I recorded customer interactions and follow-ups, and escalated complex issues to the appropriate department.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

Twinsfaja Groceries Shop

May 2022 - Present (4 years 5 months)

Assisted customers with product inquiries and purchases, processed sales transactions, and resolved complaints. Maintained store displays and collaborated with team members to achieve daily sales targets.

Customer Service Sales Communication Skills Problem Solving Teamwork Time Management

Call Center Agent

Lakbabs Logistics

Mar 2018 - Jan 2021 (2 years 10 months)

Responded to customer inquiries via inbound and outbound calls, tracked packages, and provided delivery updates. Escalated complex issues and maintained accurate records of customer interactions.

Customer Service Communication Skills Problem Solving Data Entry Record keeping