Open to opportunities

Dana Gray

@danagray

Message

Dedicated receptionist with strong communication and organizational skills.

United States

Message

What I'm looking for

I am looking for a role that values communication and offers opportunities for growth.

I am an experienced receptionist and administrative professional with a strong background in customer service and communication. Over the years, I have honed my skills in managing busy phone lines, directing calls, and providing exceptional support to both customers and colleagues. My ability to effectively compile information and prepare reports has been a key asset in my roles, ensuring that all tasks are completed efficiently and accurately.

Throughout my career, I have worked in various capacities, including as a Classified Assistant/Advertising Representative and a Secretary/Advertising Clerk. In these roles, I successfully managed advertisement placements and maintained strong relationships with clients. Currently, I serve as a Front Office Receptionist at Mountain Oaks School, where I assist administrators, teachers, and students, while also managing the front office operations. My commitment to excellence and ability to work well under pressure have consistently contributed to the success of my teams.

Experience

Work history, roles, and key accomplishments

Current

Front Office Receptionist/Secretary

Current

Mountain Oaks School/Calaveras County Office of Education

Jul 2007 - Present (17 years 11 months)

Served as the primary point of contact, managing busy phone lines and directing calls for a school environment. Transcribed and recorded meeting minutes accurately for various administrative sessions. Provided direct support to administrators and teachers, ensuring smooth daily operations.

Customer Service Administrative Support

Secretary/Advertising Clerk

Vintage Realty

Jun 2005 - Jul 2007 (2 years 1 month)

Managed high-volume phone calls, directing inquiries and taking detailed messages. Composed and edited various advertisements for newspapers, magazines, and online platforms. Maintained and updated advertising schedules, ensuring consistent and effective outreach.

Scheduling Microsoft Office

Classified Assistant/Advertising Representative

Calaveras Enterprise

Sep 2003 - Jun 2005 (1 year 9 months)

Managed busy phone lines, directing calls efficiently and professionally. Handled the typing and placement of classified and legal advertisements within the newspaper, ensuring accuracy and timely publication. Collaborated directly with customers to address their advertising needs and ensure satisfaction.

Customer Service Data Entry Microsoft Word