HimalayasHimalayas logo
DA
Open to opportunities

Damilola Abegunde

@damilolaabegunde

Admin/HR Executive and customer service professional improving onboarding, operations, and client experiences.

Nigeria
Message

What I'm looking for

I’m looking for a role where I can own HR/admin operations and customer support end-to-end—improving onboarding, documentation, and client communication. I value confidentiality, clear processes, and a team that delivers service excellence.

I’m an adaptable, service-driven Admin/HR Executive & Customer Service Professional with 5+ years of experience across construction, aviation, real estate, travel, and logistics. I’m known for improving workflow processes, enhancing communication, and delivering exceptional support to staff, clients, and management teams.

In my current role at UCALUX Construction & Contracting Limited, I keep administrative records, schedule meetings, and support smooth onboarding by creating company email accounts and digital profiles for new hires. I also coordinate interviews and recruitment follow-ups, manage monthly staff attendance trackers, prepare HR reports, and provide first-level HR support while handling internal and external correspondence with accuracy and confidentiality.

Previously, as an Administrative Assistant at JoyWorth Properties & Real Estate Development, I streamlined day-to-day documentation and improved retrieval time by 30%. I handled expense reconciliation, organized travel logistics (flight bookings and hotel reservations), generated client invoices, and strengthened client communication through proactive reminders and follow-ups.

Earlier, I built strong customer service and travel expertise through roles including Customer Service Executive at Overland Airways Limited and a Sales & Travel Specialist internship at Khari-goo Voyage. I managed ticket sales, flight reservations, passenger check-ins, client inquiries, and travel updates, and during internship I successfully closed multiple high-value tour bookings while improving client satisfaction with personalized travel solutions.

Experience

Work history, roles, and key accomplishments

JD

Administrative Assistant

JoyWorth Properties & Real Estate Development

Apr 2025 - Sep 2025 (5 months)

Manage filing and reconciliation of expenses and payments, and generate client invoices with follow-ups. Streamlined document filing, improving retrieval time by 30%, while coordinating meetings and travel logistics to support client service.

KT

Sales & Travel Specialist (Internship)

Khari-goo Voyage (Travels & Tours)

Sep 2024 - Feb 2025 (5 months)

Handle client inquiries and build customized international tour and vacation packages. Closed multiple high-value tour bookings during the internship and improved client satisfaction through personalized travel solutions, including flight and hotel reservations and travel document guidance.

OL

Customer Service Executive

Overland Airways Limited

Aug 2019 - May 2024 (4 years 9 months)

Manage ticket sales, flight reservations, passenger check-ins, and customer inquiries via calls and emails. Improved complaint resolution efficiency through proactive communication and supported cargo handling while maintaining high customer satisfaction through accurate service records.

NC

Haulage & Logistics Officer

Nigerian Bottling Company

Jan 2018 - Present (8 years 3 months)

Track logistics vehicles, ensure timely shipment deliveries, and manage the vehicle register and waybills. Coordinate driver fit-for-operations checks, schedule vehicle maintenance, and maintain driver and vehicle documentation to support compliant transport operations.

Education

Degrees, certifications, and relevant coursework

Osun State University logoOU

Osun State University

Bachelor of Science (B.Sc.), Industrial Chemistry

2013 - 2017

Earned a Bachelor of Science degree in Industrial Chemistry from Osun State University between 2013 and 2017.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan