Damien MuDvAyNeRDM
Open to opportunities

Damien MuDvAyNeR

@damienmudvayner

Experienced QA Specialist with a focus on user engagement and feedback.

France

What I'm looking for

I seek a role that values collaboration, innovation, and user-centric development.

I am a dedicated QA and Community Manager with extensive experience in enhancing user engagement and feedback quality. My recent role as a Dogfooding Programming Specialist at Meta involved orchestrating organization-wide initiatives that significantly improved user experience and collaboration. I pride myself on my ability to communicate complex technical concepts in an accessible manner, ensuring clarity across departments.

Throughout my career, I have successfully managed feedback processes, analyzed user insights, and collaborated with cross-functional teams to drive app improvements. My background in Quality Assurance has equipped me with the skills to create comprehensive test plans and execute them with precision, ensuring high standards of product quality. I am passionate about fostering a culture of continuous improvement and user satisfaction.

Experience

Work history, roles, and key accomplishments

SE
Current

French/English Teacher

Self-employed

Apr 2003 - Present (22 years 1 month)

Provided French and English language instruction as a self-employed teacher. Developed lesson plans and tailored teaching methods to meet individual student needs. Managed scheduling, billing, and client communication.

MQ

Dogfooding Programming Specialist

Meta (via Qualitest)

Dec 2023 - Sep 2024 (9 months)

Orchestrated organization-wide dogfooding initiatives for the Workrooms app, enhancing user engagement and feedback quality. Delivered comprehensive support and facilitated weekly sessions, fostering collaboration and continuous improvement. Acted as the primary source of truth and supervised the Dogfooding team, ensuring efficient resource management and clear communication.

MQ

Technical Community Manager

Meta (via Qualitest)

Aug 2022 - Dec 2023 (1 year 4 months)

Managed the Workrooms app internal feedback page, providing technical answers and ensuring effective communication with users. Collected and analyzed feedback, delivering actionable insights to cross-functional teams to drive app improvements. Developed streamlined processes for feedback collection and response, leading initiatives to improve user engagement and satisfaction.

MQ

Quality Assurance Analyst

Meta (via Q Analysts LLC - now Qualitest)

Mar 2019 - Aug 2022 (3 years 5 months)

Spearheaded the creation and execution of comprehensive test cases and plans for the VR/VC app Workrooms, ensuring thorough coverage and quality assurance. Conducted daily sanity tests and full Release Candidate test plans using Test Rail, maintaining high standards of product quality. Utilized Meta Tasks for efficient bug-reporting, coordinated tester tasks, provided training, and verified bug fi

TE

Localisation QA Senior Tester

Testronic

Sep 2014 - Mar 2020 (5 years 6 months)

Led localisation QA projects, assisting coordinators and preparing test devices. Created and updated test documentation, including Master Documents and Test Plans. Performed French/English translation, proofreading, localisation QA testing, and bug reporting across various platforms including consoles, PC, iOS, and Android.

SE

Localisation QA Tester & Translator

Sega of Europe

Feb 2018 - Mar 2019 (1 year 1 month)

Performed French/English translation and French proofreading for Sega titles including Football Manager and Total War. Conducted localisation quality assurance testing and bug reporting. Tested on various consoles and PC platforms.

PL

Localisation QA Tester & Translator

Pole To Win Europe Ltd

Jan 2014 - Apr 2014 (3 months)

Provided French/English translation and French proofreading services for major video game studios like Nintendo and Bandai. Conducted localisation quality assurance testing and bug reporting. Tested across consoles, PC, iOS, Android, and Kindle platforms.

VR

Front of House

Various Michelin Star Restaurants

Jan 2003 - Jan 2014 (11 years)

Progressed from Commis-waiter to Restaurant Supervisor in prestigious Michelin Star and luxury restaurants across France and London, UK. Managed front-of-house operations at renowned establishments, ensuring exceptional service and guest satisfaction. Led and trained diverse teams, coordinated with kitchen and management, and developed innovative service strategies to enhance efficiency and revenu

BS

Localisation QA Tester & Translator

Babel - A Keywords Studio

Mar 2011 - Oct 2011 (7 months)

Performed French/English translation and French proofreading for major video game studios including Konami and Electronic Arts. Conducted localisation quality assurance testing and bug reporting. Tested across consoles, PC, iOS, Android, and Kindle platforms.

Education

Degrees, certifications, and relevant coursework

LC

Lycée Colbert

Bachelor's Degree, Litterature and Languages

1998 - 2002

Grade: highest grades

Specialized in English with the highest grades and a near-perfect fluency both written and spoken.

Tech stack

Software and tools used professionally

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