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Daisy Sehgal

@daisysehgal

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Senior Business Analyst and Project Manager driving data governance, automation, and enterprise resilience.

United Arab Emirates

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What I'm looking for

I seek roles where I can lead data governance, digital transformation, and Agile delivery—driving automation, stakeholder alignment, and measurable efficiency gains.

I am a senior Business Analyst and Project Manager with 14+ years delivering enterprise IT, data analytics, and change governance solutions across BFSI, healthcare, real estate, and hospitality. I specialize in translating complex business needs into scalable technical solutions, leading Agile teams, and building governance frameworks that ensure data consistency and regulatory compliance.

At MetLife I lead Global Resilience business analysis and implemented a SharePoint + Power Automate Change Management Portal, drove multiple Power BI initiatives, and enforced data governance across global applications. I consistently improve efficiency through process optimization, automated reporting, and stakeholder collaboration across US, EMEA, and APAC.

Experience

Work history, roles, and key accomplishments

Current

Unit Manager - Business Analysis

Current

MetLife

May 2025 - Present (9 months)

Lead Business Analysis for Global Resilience IT, designing a SharePoint/PowerAutomate Change Management portal and enforcing data governance to improve compliance and reporting; delivered multiple Power BI initiatives that cut reporting turnaround by ~40%.

Business Analysis Change Management SharePoint Power Automate Power BI Data Governance UAT

Senior Business Analyst

Vertisystem Pvt Ltd

Aug 2023 - May 2025 (1 year 9 months)

Performed requirement elicitation and delivery for projects including Kwello and Hilton Grand Vacations, producing EPICs, user stories, BRDs/FRDs and reducing escalations by 25% while improving issue resolution speed by 20%.

User Stories Agile Ceremonies UAT Stakeholder Management Clarity

Manager - Client Services

iPlace India Pvt Ltd

Feb 2022 - May 2023 (1 year 3 months)

Led ATS and Recruitment Management System implementation end-to-end, created BRDs, process maps and UAT scripts, and improved client retention by 20% through proactive issue resolution and workflow optimization.

Client Services Project Management Process Mapping UAT Stakeholder Management Automation

Lead - Project Management

Mobilyte Inc

Jun 2016 - Feb 2022 (5 years 8 months)

Delivered Salesforce Sales Cloud and property management integrations for US and MENA clients, managed Agile delivery and automated dashboards that reduced lead-to-sale cycle by ~35%.

Salesforce Project Management Agile Sprint Planning UAT Property Management Systems Dashboards Automation

Business Analyst

Eli Research India Pvt. Ltd

Jul 2011 - Jun 2016 (4 years 11 months)

Managed a SaaS Online Reputation Management platform for US healthcare professionals, conducting gap analysis, QA testing and BRD/FRD development to align technical enhancements with business goals.

SaaS Gap Analysis QA Testing Business Rules

Education

Degrees, certifications, and relevant coursework

Swiss School of Business and Management

Ph.D/Doctorate - Business Administration, Business Administration

2026 -

Doctorate in Business Administration focused on data governance, enterprise resilience, and analytics-driven decision-making; coursework includes research methods, strategic management, change & risk management, and data analytics.

Guru Gobind Singh Indraprastha University

Bachelor of Business Administration, Management

2008 - 2011

Bachelor of Business Administration with foundation in management, quantitative analysis, and business communication; completed applied projects in process mapping and Excel-based reporting for KPIs.