Daisy Joseph
@daisyjoseph
I handle customer service, sales, and account support while running a beauty salon.
Saint LuciaWhat I'm looking for
I've supported customers at Go Answer and KM2 Solutions through phone-based service, sales inquiries, account questions, and payment-related support. I communicate professionally, follow procedures, and work toward customer-service and sales goals.
Since 2024, I've operated Extreme Beauty by Akira, managing appointments, client communication, bookings, payments, follow-up, and daily business activities independently.
Experience
Work history, roles, and key accomplishments
Owner / Beauty Salon Operator
Extreme Beauty by Akira
Jan 2024 - Present (2 years 8 months)
Manage day-to-day salon operations, including customer communication, appointments, and service coordination. Handle client inquiries, bookings, payments, and follow-up while maintaining a professional customer experience.
Sales Representative
Go Answer
Jan 2022 - Jan 2024 (2 years)
Communicated with customers by phone and assisted with sales-related inquiries. Built rapport with customers while identifying needs and presenting suitable solutions.
Accounts Receivable Agent
KM2 Solutions
Jan 2022 - Jul 2022 (6 months)
Handled customer account and payment-related inquiries. Assisted with accounts receivable activities while following established procedures.
Customer Service Representative
Go Answer
Jan 2021 - Jan 2022 (1 year)
Provided customer service and responded to customer questions and concerns. Handled calls professionally and followed instructions and service procedures.
Education
Degrees, certifications, and relevant coursework
Centre for Adolescent Renewal and Education (C.A.R.E.)
Certificate, Office, Computer & Customer Service Skills
Completed skills training in office, computer, and customer service skills.
Sir Ira Simmons Secondary School
Secondary School Diploma, Secondary Education
Attended secondary education before transferring to C.A.R.E.
Tech stack
Software and tools used professionally
Availability
Location
Saint LuciaAuthorized to work in
Salary expectations
Job categories
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