Dahn R

Provided ongoing coaching and support to employees during their learning journey. Instructed and mentored students in clinical medical assisting techniques, ensuring comprehensive understanding of medical procedures and protocols.

Responsible for taking medical histories, recording vital signs, and preparing patients for examination. Managed triage calls regarding medications, lab, and radiology results, and assisted providers with patient care.

Educated eligible patients on the benefits of CCM programs and obtained consent for enrollment. Documented all patient interactions in the practice EMR and served as the point of contact for enrolled patients.

Supported both front and back office operations, including greeting and rooming patients, scheduling, and answering phones. Performed clinical tasks such as taking vitals, drawing blood, and administering vaccines.

Initiated phone contact with Medicare patients to enroll them in CCM/RPM programs and educated them on program benefits. Assisted patients with setting up RPM devices and monitored their data.

Used a web-based CRM platform to contact individuals exposed to COVID-19, assessing symptoms and referring for testing. Maintained ongoing communication to ensure quarantine compliance and address social support needs.

Responsible for delivering education and communication through various methods, including classroom instruction and tip sheets. Collaborated with Principal Trainers and Analysts to assess educational and support needs for end users.

Took medical histories, recorded vital signs, and prepared patients for examination. Managed examining-room instruments and equipment, and coordinated patient appointments and orders.

Responsible for taking medical histories, recording vital signs, and preparing patients for examination. Managed examining-room instruments and equipment, and coordinated patient appointments and orders.

Led a team of three Medical Assistants and managed the day-to-day operations of the department. Served as the Medical Assistant to the senior physician and played a key role in setting up an infusion clinic.

Instructed students for future clinical and administrative positions, and managed the externship portion of the program. Taught various classes including venipuncture, laboratory procedures, and medical insurance and coding.

Managed the day-to-day operations of one of the busiest medical practices in the area. Coordinated over sixty support staff and more than ten providers, and served as office lead for other UMA locations.

Completed a comprehensive program in Medical Assisting, covering both clinical and administrative aspects. Gained proficiency in various medical procedures and office management.

Obtained a high school diploma or GED.