Cynthia Ramirez
@cynthiaramirez2
Legal case management and legal operations professional focused on proactive case progression and accurate legal drafting.
What I'm looking for
I’m a motivated and friendly professional with experience across case management, legal operations, and legal assistance. I’m also open to new experiences, especially in the Political Science and Journalism field.
As a Case Manager in the Personal Injury Department, it was my duty to make sure cases were progressing as they should. I sent out notices, paid invoices, scheduled appointments/calls, wrote demands, and completed settlements, while handling health care liens and negotiations.
In my Legal Assistant and Legal Operations roles, I supported legal teams by organizing client case files from start to finish, answering phone calls and emails, and drafting legal documents. At EvenUp Law, I drafted demands for different law firms throughout the United States.
I bring strong administrative and customer service skills from prior roles where I reviewed reports and invoices, created invoices for payment, and built weekly spreadsheets to meet daily and weekly numbers. I earned a Political Science Bachelor of Arts degree from the University of Central Florida.
Experience
Work history, roles, and key accomplishments
Sales Associate
T.J. Maxx
Sep 2012 - Present (13 years 10 months)
Provided customer service and worked across cashier, jewelry department, fitting room, and backroom. Helped ensure merchandise was stocked on the sales floor and kept the work environment clean.
Legal Operations Associate
EvenUp Law
Apr 2025 - Jun 2026 (1 year 2 months)
Drafted demands for different law firms across the United States.
Legal Assistant
Bonnie A. Berns, P.A.
Jan 2025 - Mar 2025 (2 months)
Organized and maintained client case files, answered client phone calls and emails, and drafted legal documents.
Case Manager
Morgan & Morgan Personal Injury Department
Nov 2019 - Aug 2024 (4 years 9 months)
Ensured personal injury cases progressed as required by sending notices, paying invoices, and scheduling appointments and calls. Wrote demands, completed settlements, and handled health care lien matters and negotiations.
Administrative/Treasury Assistant
Command Investigations
Jan 2018 - Oct 2019 (1 year 9 months)
Reviewed reports and invoices to ensure they were client-ready, and created invoices for payment. Produced weekly spreadsheets to track daily and weekly numbers and provided customer service by answering client calls and emails.
Education
Degrees, certifications, and relevant coursework
University of Central Florida
Bachelor of Arts, Political Science
2015 - 2017
Earned a Bachelor of Arts in Political Science at the University of Central Florida from January 2015 to May 2017.
Daytona State College
Associate of Arts
2012 - 2014
Earned an Associate of Arts degree at Daytona State College from August 2012 to December 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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