Carolina Galarza Garcia

I’m a detail-oriented Legal Assistant and Case Manager with experience supporting attorneys in fast-paced law firm environments. I manage client communication, maintain organized case files, and help drive matters from intake through settlement.

In my recent role at Law Offices of Falanga & Chalker, I managed 50–60 active personal injury cases, served as the primary contact for English- and Spanish-speaking clients, and handled high-volume calls. I organized and proofread legal documents prior to attorney review, supported electronic filing of pleadings, drafted correspondence, and kept calendars and deadlines on track. I also assisted with negotiating medical bill reductions and lien resolutions, including up to 100% reductions in qualifying cases.

Earlier, I built strong front-desk and documentation skills as a Receptionist/Medical Assistant at Nephrology of Georgia, where I answered multi-line phones, scheduled appointments, and verified insurance. I also bring people-first leadership from managing operations, invoicing, and client communications at Familia Party Rental, using QuickBooks to maintain accurate financial records.