Cynthia Mukuhe

Managed front desk operations, including welcoming visitors, handling client inquiries, and managing incoming/outgoing calls and parcels. Provided administrative support by directing clients to departments, assisting students with admissions, and maintaining accurate records for office supplies distribution.

Processed assigned data work by accurately tagging and adding product descriptions and titles according to standard procedures. Classified products into various categories and utilized specialized software to identify objects of interest in video and image projects. Verified annotated data to ensure it met stringent quality thresholds.

Assessed user-submitted text and comments, ensuring strict compliance with community guidelines and platform policies. Flagged and removed content that violated established standards and efficiently addressed user reports of offensive or harmful content.

Designed a variety of advertising materials including banners, posters, flyers, website templates, and brochures for both social media and print. Developed innovative design concepts to effectively market products and collaborated closely with printers to ensure high-quality final outputs.

Responsible for digitizing extensive volumes of old handwritten data into a digital platform. Ensured high levels of accuracy throughout the data entry process and maintained fast typing speeds to meet critical deadlines.

Provided comprehensive customer service, managing inbound and outbound calls with clients. Successfully handled customer inquiries, performed follow-ups, and meticulously booked appointments to ensure smooth operations.

Completed a diploma program specializing in media production and photography. Gained practical skills in various aspects of media creation and visual storytelling.

Completed secondary education, fulfilling the requirements for the Kenya Certificate of Secondary Education. Developed foundational knowledge across various academic subjects.

Completed primary education, earning the Kenya Certificate of Primary Education. Acquired fundamental literacy and numeracy skills.