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Lynnette Mukami

@lynnettemukami

Detail-oriented graphic designer and administrative professional skilled in content creation and client support.

Kenya
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What I'm looking for

I seek a role combining graphic design and administrative work where I can produce visual content, manage digital assets, support operations, and grow technical skills in a collaborative environment.

I am a detail-oriented professional with experience across graphic design, administration, customer service, logistics, and research. I create visual content using Adobe Creative Suite, Canva and Capcut, manage digital assets, and support cross-departmental initiatives while maintaining accurate data and documentation.

I have supported research and report writing, managed client interactions and CRM records in call center settings, and handled logistics and filing systems. I am adaptable, efficient, and committed to delivering quality results while continuously learning new digital tools and improving processes.

Experience

Work history, roles, and key accomplishments

HL

Call Center Agent

Helasystems Limited

Jan 2021 - Dec 2023 (2 years 11 months)

Maintained accurate client databases from call interactions, documented customer feedback in CRM systems, and prepared data reports for management using Excel and internal tools.

Education

Degrees, certifications, and relevant coursework

KL

Kenya Institute of Foreign Languages

A1 Level Certificate, French Language

2024 - 2024

Completed French language training at A1 level.

IC

Inceptor College

Graphic Design Certificate, Graphic Design

2023 - 2023

Completed a Graphic Design Certificate program focused on practical design tools and techniques.

KCA University logoKU

KCA University

Certificate, Computer Applications

2015 - 2015

Completed a Computer Packages (Microsoft Office) training focused on Word, Excel, Access, and PowerPoint.

MN

Moi Girls School Nairobi

Kenya Certificate of Secondary Education, Secondary Education

2011 - 2014

Completed the Kenya Certificate of Secondary Education program from 2011 to 2014.

MC

Musk Business College

Certificate, Interior Design

Completed an Interior Design certificate program.

FT

Freelance Admin Support Training

Training Certificate, Administrative Support

2024 - 2024

Completed training in data entry, virtual assistant skills, document management, and data annotation.

YP

Yusudi (training program)

Training Program, Professional Development

2019 - 2019

Completed Yusudi training covering research, communication, and business documentation skills.

United States International University-Africa logoUU

United States International University-Africa

Bachelor of Arts, International Relations (Development Studies)

2015 - 2019

Completed a Bachelor of Arts in International Relations with a focus on Development Studies from 2015 to 2019.

Tech stack

Software and tools used professionally

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