georgina wanjiru

Provided comprehensive customer service as a Service Point Representative, addressing inquiries and resolving issues related to Koko Cookers. Managed phone inquiries and maintained accurate reports.

Developed and marketed websites for business owners who acquired till numbers through Mpesa Business App. Managed customer interactions through outbound and inbound calls, creating detailed customer profiles.

Contributed to Artificial Intelligence projects, focusing on 2D, 3D, and 7D data annotation for Cyber Tesla trucks. Applied AI principles to enhance data quality and model training.

Served as a Certified Nurse Assistant and Caregiver Consultant, facilitating registration and overseas work placements for healthcare professionals. Operated as a Call Center Agent, handling customer service, phone inquiries, and email management.

Managed customer service operations as a Call Center Agent, handling both inbound and outbound calls. Provided efficient email management to resolve customer queries and ensure satisfaction.

Acted in the 'Date my Family' show on Showmax, demonstrating acting skills and contributing to television production. Collaborated with cast and crew to deliver engaging content.

Led a team as an Operations Associate, specializing in HDR Real Estate photo editing for Next Door Photos. Provided excellent customer service using Adobe Lightroom and Photoshop.

Managed inventory, stock, and warehouse operations as a Loss Control Officer. Implemented risk control measures to minimize losses and ensure efficient supply chain management.

Provided administrative support, ensuring smooth daily operations and efficient office management. Handled various tasks to assist with organizational needs.

Served as an Online Peer Educator/Moderator, facilitating discussions and providing guidance on various topics. Engaged with peers to foster a supportive online community.

Educated peers on Sexual Reproductive Health and Rights, providing valuable information and support. Contributed to community health initiatives and awareness programs.

Completed a diploma program focusing on graphic design principles and techniques. Additionally, acquired skills in web development, including front-end and back-end technologies.

Obtained a certificate in computer packages, gaining proficiency in various essential computer applications.

Successfully completed secondary education, earning the Kenya Certificate of Secondary Education.

Completed primary education and was awarded the Kenya Certificate of Primary Education.