cynthia brown
@cynthiabrown
Experienced business systems analyst focusing on requirements, web systems, and user solutions.
United StatesWhat I'm looking for
I am an experienced business systems analyst with a strong background in systems analysis, web development, and technical documentation. I have led and delivered web and application solutions across state and municipal organizations, developing complex business requirements, managing releases, and providing senior-level functional and data analytical support.
I excel at translating stakeholder needs into technical solutions using Agile and Waterfall methodologies, building SharePoint portals, custom CMS elements, and training materials, and leveraging analytics and SEO to improve user engagement and system performance.
Experience
Work history, roles, and key accomplishments
Business Analyst II
Virginia Department of Education
Feb 2024 - Present (1 year 7 months)
Provide senior-level functional and data analysis to enhance statewide system applications, develop complex business requirements, validate system changes, and support agency projects to ensure systems meet school division needs.
Systems Analyst II
City of Virginia Beach
Jul 2022 - Feb 2024 (1 year 7 months)
Led requirements elicitation and specification, managed product updates, authored release notes and training materials, and developed SharePoint-based portal sites while coordinating with directors, IT leadership, and stakeholders.
Senior Web Developer
Virginia Department of Transportation
Jun 2002 - Jun 2022 (20 years)
Led design, development, and deployment of 20+ project websites supporting construction programs, implemented analytics and SEO improvements, customized CMS using Classic ASP and C#, and trained statewide content contributors.
Technical Writer
Independent Contractor
Jan 2001 - Dec 2002 (1 year 11 months)
Researched and authored technical manuals and rollout documentation for software and hardware deployments, including a nomination system manual for state-level use.
Marketing & Sales Support
LeapFrogXML
Jan 2000 - Dec 2001 (1 year 11 months)
Supported product rollout through branded campaigns, collateral creation, event planning, and technical writing to document processes and update intranet resources for a startup.
Education
Degrees, certifications, and relevant coursework
JCJ. Sargent Reynolds Community College
Associate in Applied Science, Internet Programming
Completed an Associate in Applied Science in Internet Programming focusing on web and application development technologies.
OUOld Dominion University
Bachelor of Arts, Speech Communications
Earned a Bachelor of Arts in Speech Communications with coursework in interpersonal and public communication.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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