Cynthia Auma
@cynthiaauma
Enthusiastic data annotator with strong customer service skills.
KenyaWhat I'm looking for
I am a positive-minded and self-driven individual with over two years of hands-on customer service experience. My ability to communicate thoughts and ideas clearly has allowed me to excel in various roles, including as a Data Annotator at Sama Source Kenya. Here, I have honed my skills in annotation and quality assurance, ensuring that all deliverables meet the highest standards.
In addition to my technical skills, I have a strong background in teaching, having worked as a tutor at Digix Computer College. My experience in engaging with students and ensuring their understanding has equipped me with excellent communication skills, both written and verbal, in English and Kiswahili. I thrive in fast-paced environments and am adept at using various eCommerce platforms and remote collaboration tools.
Experience
Work history, roles, and key accomplishments
Data Annotator
Sama Source Kenya
Jul 2022 - Mar 2025 (2 years 8 months)
Performed data annotation tasks, ensuring high-quality output. Reviewed and validated annotations for quality assurance to maintain data integrity.
Cybercafé Attendant
Poravim Communication
Jan 2022 - Jun 2022 (5 months)
Managed front desk operations and provided customer service to clients. Handled online application services and ensured proper functioning of IT infrastructure.
Tutor
Digix Computer College
May 2020 - Jun 2022 (2 years 1 month)
Instructed students on various computer topics, ensuring their understanding and confidence. Followed up on student work to track progress and provide necessary support.
Education
Degrees, certifications, and relevant coursework
Unknown School
Certificate, Digital and Internet Literacy
Completed a certificate program focused on digital and internet literacy, gaining foundational knowledge in navigating and utilizing online resources effectively.
Unknown School
Certificate, Secretarial Studies
Undertook a certificate in secretarial studies, developing essential administrative and office management skills.
Digix Computer College
Certificate, Computer Application
Obtained a Certificate in Computer Application, which included training in various computer software and basic IT skills.
St Theresa Girls Secondary School
Kenya Certificate of Secondary Education, General Studies
Completed secondary education, earning the Kenya Certificate of Secondary Education.
Nesco Academy
Kenya Certificate of Primary Education, General Studies
Completed primary education, obtaining the Kenya Certificate of Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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