Rahab Mbone

I am an organized and results-oriented professional with experience in AI data annotation, quality analysis, and e-commerce data processing. I have worked on task-based platforms and in team environments, consistently meeting client specifications and contributing to improved outcomes.

As a Quality Analyst, I measured compliance against standards, provided actionable feedback, and recommended training to close gaps, helping teams improve performance. In agent roles I classified products, processed data to client requirements, and supported team objectives.

I have a Diploma in Business Information Technology and additional certificates in Artificial Intelligence, QA, Business Continuity Management, Physical Security, and Computer Operation, which support my technical and operational competence. I also have retail and customer-service experience, where I handled transactions, inventory, and record-keeping using Excel.

I am keen to learn, goal-oriented, stress resilient, and committed to maintaining high-quality standards while developing further competence in information technology and business.