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Cuauhtli JimenezCJ
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Cuauhtli Jimenez

@cuauhtlijimenez

911 Emergency Communications Coordinator at Municipal Public Security Department, coordinating a 24/7 center and a team of nine.

Mexico
Message

What I'm looking for

I'm seeking international remote roles in operations, customer support management, service delivery, or operational analysis. I prefer fully remote work from Mexico with international teams, as a contractor or through local-compliant employment.

At the Municipal Public Security Department, I coordinate daily operations for a 24/7 emergency communications center and supervise a team of nine. I prioritize urgent requests, assess critical information, and coordinate emergency resources.

I work with police, emergency medical services, fire services, Civil Protection, and other municipal teams to support incident resolution. I also manage staffing and operational follow-up, with attention to procedures, documentation quality, and continuity of service.

In concurrent assignments, I coordinated operational crime-analysis activities and responsibilities associated with Plataforma México. This work supported incident assessment, pattern identification, public-safety planning, and coordination between frontline and administrative stakeholders.

I'm developing SIFIO, a personal technology project for Android incident reporting with role-based access, geotagged photographs, and a Firebase/Firestore/Storage architecture. I also use QGIS and Google Earth for geographic analysis and response-zone planning, and I'm pursuing a Master’s in Artificial Intelligence.

Experience

Work history, roles, and key accomplishments

MD
Current

911 Emergency Communications Center Coordinator

Municipal Public Security Department

Sep 2017 - Present (9 years 2 months)

Coordinate daily operations of a 24/7 public emergency communications center and supervise a team of nine operators. Prioritize time-sensitive requests, escalate incidents, and coordinate emergency resources across police, EMS, fire, and civil protection.

MD

Operational Crime Analysis Coordinator

Municipal Public Security Department

Jan 2019 - Oct 2025 (6 years 9 months)

Coordinated operational crime-analysis activities to support incident assessment, pattern identification, and public-safety planning. Worked with operational information and reporting to support coordination between frontline and administrative stakeholders.

MD

Plataforma México Coordinator

Municipal Public Security Department

Jan 2019 - Oct 2025 (6 years 9 months)

Coordinated responsibilities associated with the Plataforma México public-security information system. Supported institutional information handling and operational coordination in an environment requiring accuracy and confidentiality.

Education

Degrees, certifications, and relevant coursework

Universidad Virtual del Estado de Guanajuato logoUG

Universidad Virtual del Estado de Guanajuato

Master's, Artificial Intelligence

Currently pursuing a Master's in Artificial Intelligence.

UL

Universidad de León

Bachelor's Degree, Graphic Design

Bachelor's degree in Graphic Design from Universidad de León, completed in 2016.

Tech stack

Software and tools used professionally

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