I work in a 24-hour hospital emergency department, where an outage can affect patient care. That environment has taught me to diagnose issues quickly, communicate clearly, and stay calm under pressure.
I support doctors, nurses, and administrative staff with hardware, software, and network problems. I explain solutions in simple language and resolve many issues on first contact.
I also supervise an IT team and have a foundation in Windows Server, Active Directory, Linux, networking, and information security. When an issue is more complex, I escalate it with precision.
At Provectors, I work on implementing management software for hospitals, UBS, and emergency departments, and train employees to use it.
