Open to opportunities

Cristian Bautista

@cristianbautista

Message

I’m a logistics-focused operations coordinator building efficient distribution and inventory control.

Colombia

Message

What I'm looking for

I’m looking for a logistics and operations role where I can coordinate distribution, strengthen inventory control, and keep improving processes. I want a team that values efficiency, customer support quality, and continuous learning.

I’m an Industrial Engineering student with progressive experience in logistics, transportation support, and operations coordination. I’ve worked in BPO-style customer service and chat support, bringing strong customer support, inventory handling, and process improvement skills to every operation.

In my most recent roles, I’ve organized and overseen the movement and delivery of goods to ensure efficient and timely operations, while coordinating picking, receiving returns, and legalizing warehouse entries. I’m results-oriented, committed to continuous learning, and able to communicate effectively in professional English (B2) to support both teams and customers.

Experience

Work history, roles, and key accomplishments

Current

Chat Customer Service Agent

Current

Teleperformance

Jun 2025 - Present (11 months)

Provided customer support via online chat by answering questions, solving technical issues, and guiding users about Apple products and services. Delivered fast, friendly support to help ensure customer satisfaction.

Chat Support Technical Troubleshooting Customer Service Apple Support

Logistics Coordinator

Multigrasas De Colombia S.A.S.

Sep 2024 - Jun 2025 (9 months)

Organized and oversaw the movement and delivery of goods, ensuring efficient and timely logistics operations. Managed distribution workflows to support reliable delivery execution.

Logistics Coordination distribution management Microsoft Excel

Logistics Management Intern

Wurth Colombia S.A.S.

Sep 2022 - Mar 2023 (6 months)

Supported logistics and warehouse operations by picking items, receiving returns, and assisting with warehouse entry legalization and product arrivals. Coordinated with advisors to support smooth inventory flow.

Warehouse operations Returns Processing Logistics Coordination Process Support Customer Facing Support

Driver

Multigrasas De Colombia S.A.S.

Jan 2018 - Sep 2022 (4 years 8 months)

Transported non-perishable food to support timely deliveries and daily distribution needs. Worked within logistics operations to ensure products reached destinations safely and on schedule.

Transportation Non Perishable Logistics Distribution Support Logistics Operations Time Management Customer Service

Transportation Assistant

Multigrasas De Colombia S.A.S.

Feb 2015 - Jan 2018 (2 years 11 months)

Coordinated transportation and logistics operations, including loading/unloading vehicles and supporting inventory handling and customer service. Contributed to process improvement in day-to-day operations.

Logistics Coordination Loading And Unloading Customer Service Process Improvement