Julian Medina Camacho

I’m a bilingual customer service and logistics professional with 3+ years of experience supporting U.S. transportation and business operations. I focus on client communication, shipment coordination, and real-time issue resolution to keep service standards high.

As a Brokerage Coordinator, I maintained daily communication with carriers and clients to ensure on-time pickups and deliveries. I negotiated freight rates to balance customer satisfaction with company profitability while providing real-time shipment updates and resolving service disruptions.

In my dispatcher/customer operations support role, I served as the primary point of contact for drivers, brokers, and customers across 30+ refrigerated trucks nationwide. I strengthened carrier and driver relationships through proactive communication and fast, high-pressure problem-solving.

Earlier in my career, I supported import/export documentation by processing records for regulatory compliance and coordinating customer and vendor communication for international shipment requirements. I also completed a Financial & Administrative internship, supporting monthly budget closing and annual financial planning, which sharpened my operational and administrative discipline.