Open to opportunities

Cristian B

@cristianb

Message

Dedicated sales agent with extensive experience in customer service.

Romania

Message

What I'm looking for

I am looking for a role that values customer relationships and offers growth opportunities.

My name is Cristian Birda, and I am a dedicated sales agent with over two years of experience in sales and customer service. I have honed my skills in various roles, including my recent position at Consilo, where I excelled in sales management and marketing strategy. My ability to connect with clients and understand their needs has been a key factor in my success.

Throughout my career, I have developed a strong foundation in client service and technical support, having worked with reputable companies such as Bitdefender and CGS. My experience in administrative and logistics roles has also equipped me with valuable skills in data entry and database management. I pride myself on my excellent communication skills and customer-oriented attitude, which have consistently contributed to achieving sales targets and ensuring customer satisfaction.

Experience

Work history, roles, and key accomplishments

Sales Agent

Consilo

Nov 2022 - Jun 2023 (7 months)

Worked as a Sales Agent focusing on IT and Telecom sales, developing skills in sales management and marketing strategy over an 8-month period.

Sales Management Sales Marketing Strategy Customer Relationship Management

Customer Support

Bitdefender

Feb 2022 - Jun 2022 (4 months)

Provided customer support remotely, enhancing skills in technical support and customer satisfaction during a 5-month tenure.

Customer Support Technical Support Customer Service Customer Satisfaction Problem Solving

Recruiter

Alpha Rec

Jul 2019 - Jun 2020 (11 months)

Served as a Recruiter for a year, focusing on client service and call center operations, developing strong communication and bargaining skills.

Teamwork Communication Strategy

Data Entry

Heinz Dietrich

Aug 2018 - Nov 2018 (3 months)

Performed data entry tasks for 6 months, gaining experience in database management and data processing.

Data Entry Database Management Data Processing Time Management

Sales Agent

CGS

May 2015 - May 2017 (2 years)

Worked as a Sales Agent for over 2 years, focusing on English language sales and customer support, enhancing sales techniques and communication skills.

Salesforce Customer Support Communication Skills

Education

Degrees, certifications, and relevant coursework

Carol Mate-info

Sales

2009 - 2013

Acquired skills in communication, customer-oriented attitude, service sales, and sales techniques. Developed advanced knowledge in English and gained experience in international sales.