Cris Adrian Laforteza

I've supported U.S.-based healthcare providers at HelloRache, coordinating remote patient care and daily clinic operations while maintaining HIPAA compliance.

I manage high-volume patient calls, appointment scheduling, CCM follow-ups, RPM outreach, medication refill requests, referrals, insurance verification, and EHR documentation. I also collaborate with physicians, nurses, and clinical staff through Microsoft Teams and Outlook to keep virtual clinic workflows running smoothly.

As a Nursing Clinical Instructor at PHINMA – University of Pangasinan, I delivered lectures, supervised clinical rotations, and coached Bachelor of Science in Nursing students on clinical competencies.

I'm a Registered Nurse and Certified Healthcare Virtual Assistant committed to organized, compassionate, patient-centered support.