pau pen
@paupen
Registered nurse with EHR expertise seeking Healthcare Virtual Assistant roles to optimize clinical operations.
What I'm looking for
I am a Registered Nurse (PHRN, USRN) with over 2.5 years of intensive clinical experience and a strong focus on Electronic Health Records management using IQVIA/Arcus Air. I maintain rigorous HIPAA compliance, contributed to an 80% reduction in hospital-acquired infections, and consistently delivered accurate, timely clinical documentation in the ICU.
I combine clinical judgment and administrative efficiency to streamline workflows, improve communication between care teams and families, and support practice productivity. I hold ACLS, PALS, BLS certifications, graduated Cum Laude in Nursing, and am pursuing roles as a Healthcare Virtual Assistant to apply my clinical and technical skills.
Experience
Work history, roles, and key accomplishments
Intensive Care Unit Nurse
The Medical City
Apr 2023 - Nov 2025 (2 years 7 months)
Managed EHR for critical care patients using Arcus Air/IQVIA with 100% documentation accuracy, enforced HIPAA-compliant data privacy, and implemented infection-control bundles that contributed to an 80% reduction in hospital-acquired infections.
Director for Customer Experience
AIESEC in UST
Aug 2020 - Jan 2021 (5 months)
Developed customer service strategies and KPI-driven debrief processes to improve participant experience and lead nurturing for international exchanges.
Education
Degrees, certifications, and relevant coursework
University of Santo Tomas
Bachelor of Science in Nursing, Nursing
2018 - 2022
Grade: Cum Laude (GWA 1.5)
Completed a Bachelor of Science in Nursing with Cum Laude honors, graduating with a GWA of 1.5.
Assumption Antipolo
High School Diploma, Primary and Secondary Education
Completed primary and secondary education and received the Loyalty Awardee recognition.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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