Open to opportunities

Craig Brown

@craigbrown1

I am an adaptable logistics and sales professional specializing in carrier sales, dispatch, and client relationship management.

United States

Message

What I'm looking for

I’m seeking a logistics or operations-focused role where I can apply carrier sales, dispatch coordination, negotiation, and relationship-building skills, contribute to process improvements, and grow within a collaborative, customer-focused team.

I am an adaptable, detail-oriented logistics and sales professional with experience in carrier sales, dispatch, customer service, and journalism.

At HitchPin Logistics I quoted shipment costs, processed payments, dispatched freight, onboarded carriers, sourced trucks, and negotiated rates to meet margin and service objectives.

Previously I managed inbound calls for OTR freight coordination, provided quotes, cold called to generate new business, conducted outreach for nonprofit partners, and wrote sports articles while managing layout and design.

I seek to leverage cross-industry experience in a logistics or operations-focused role where my negotiation, relationship-building, and problem-solving skills deliver measurable results for clients and carriers.

Experience

Work history, roles, and key accomplishments

Logistics Broker Agent

HitchPin Logistics LLC

Jan 2020 - Jan 2024 (4 years)

Quoted shipment costs, processed payments, dispatched freight loads, onboarded and managed carrier relationships, and negotiated rates to meet margin and service objectives.

Freight Brokerage Dispatch Coordination Carrier Sourcing Payment Processing Client Relationship Management Customer Service

Sales / Dispatch

American Motorways, Inc

Jan 2015 - Jan 2018 (3 years)

Managed inbound calls for OTR freight coordination, provided quotes, posted loads, matched shipments with carriers, and generated new business through cold calling.

Dispatch Coordination Load Posting Cold Calling Carrier Matching Sales Customer Service Relationship Building

Customer Service Representative

Apogee Retail

Jan 2011 - Jan 2015 (4 years)

Conducted outreach calls for nonprofit partners to secure clothing and household donations, maintained accurate call records, and followed up with donors to ensure commitments.

Outbound Calling Record keeping Customer Service CRM Communication Relationship Management

Sports Editor

Holdrege Daily Citizen

Jan 2009 - Jan 2011 (2 years)

Wrote sports articles and weekly opinion columns, conducted athlete and coach interviews, and managed layout and design using Adobe Photoshop and QuarkXPress.

Interviewing Editorial Management Adobe Photoshop Quark Xpress Content Editing Layout Design Community Relations

Education

Degrees, certifications, and relevant coursework

Southeast Community College

Associate of Applied Science, Broadcasting

Completed an Associate of Applied Science in Broadcasting at Southeast Community College in Beatrice, NE, gaining hands-on experience in media production and broadcasting techniques.