Craig Britton

Ensures flow down of NASA requirements to Goddard Space Flight Center (GSFC) project plans, providing continual oversight and review of project management system processes. Serves as the primary project POC for audit preparedness and leads Corrective Action/Preventive Action (CAPA) for formal findings. Identifies assessment/surveillance activities and reports status to stakeholders.

Identified, analyzed, and translated customer requirements into system and/or process-related solutions. Developed new or utilized existing database structures and application programs to meet customer requirements. Analyzed system, software, and process capabilities, identifying design issues and recommending appropriate solutions.

Collaborated with systems engineering, safety, and reliability stakeholders throughout the software development life cycle to ensure mission success. Prepared software assurance requirements and plans, evaluating project and vendor product assurance implementations. Conducted independent process and product quality assessments (PPQA) and audited bi-directional requirements traceability.

Oversaw the creation, finalization, and execution of three statements of work, managing staffing and ensuring on-time, on-budget delivery. Created a software testing department, including policies and procedures, and was responsible for monthly cost projections using Financial Management System. Identified and managed project risks using SharePoint, facilitating communication between government co

Managed day-to-day activities for up to six developers, eight analysts/testers, and four system administrators across four separate projects. Created Work Break-Down Structures, oversaw project life cycles using Microsoft Project, and led functional and regression software testing efforts using TPS and JIRA. Planned and delivered Operational Readiness Reviews, Preliminary Design Reviews, and Criti

Created formal testing procedures and developed regression and functional test plans for NASA's orbit flight dynamics software modernization. Established a formal testing department, documenting policies and procedures, and led a team of 2-6 software testing staff. Utilized various testing methodologies including Waterfall, Agile-Scrum, and Spiral, and created automated regression testing scripts

Established a formal testing department and test lab, developing regression and functional test plans for over 20 applications tracking food safety issues. Tested applications developed in .net and C# using Sybase database. Led testing efforts for a Data Center move to a virtual environment and monthly Microsoft security patch installations.

Tested BillTrak Pro GUI Client software and Oracle 10G database for telecom cost and revenue management solutions. Developed test plans based on approved business and functional requirements, executing multiple test plans during system test release cycles. Performed bug/defect tracking using Clear Quest and Heat, collaborating with developers and clients to troubleshoot problems.

Led testing for Legacy system versions 3.0 and 4.0 e-commerce website, managing multiple projects with aggressive timelines. Created test cases from Business Requirement Definitions and Functional Specifications, and automated test scripts using WinRunner. Analyzed and queried data using SQL analyzer and Enterprise Manager, reporting bugs using Visual Intercept.

Responsible for testing various Voice Mail platforms, including TUI/GUI and Web User Interface, in a Unix environment. Developed McCabe formatted test plans for Unified Message integration and Speech Recognition Software. Coordinated test meetings, assigned regression tests, and provided 24/7 customer technical support.

Completed Lead QMS Auditor Training for the Aerospace Industry (AS9100D). This training focused on quality management systems within the aerospace sector.

Completed a course on Project Management specifically tailored for Software Development.

Attended a course on Developing User Requirements, provided by Learning Tree International. This course focused on key strategies for project success.

Completed training in Software Change, Configuration and Release Management at Learning Tree International. This program covered essential practices in software lifecycle management.

Obtained a Bachelor of Science degree from Radford University.

Studied various computer science topics including Intro to Unix, Unix Operating System, and C Programming.

Completed a program focused on AI Business Strategy at Johns Hopkins University.