David Chugg

Improved MES functionality by validating 50+ custom workflows monthly and developed backend verification scripts that increased process tracking accuracy by 15% while maintaining data integrity across 10 integration points.

Validated over 50 custom MES workflows monthly using C#, .NET, and SQL, improving process tracking accuracy by 15% and reducing integration errors by 20%. Managed Azure DevOps pipelines across 5 sprint cycles to increase release frequency by 25%.

Improved streaming service reliability by 40% through debugging C/C++ microservices and analyzed 10,000+ Splunk reports monthly to resolve 95% of critical streaming issues, eliminating 150 crashes and memory leaks.

Led QA for HR portals serving 5,000+ users, improving reliability by 30% through automated testing and implementing Selenium scripts that increased test coverage by 40%.

Led QA for HR portals serving 5,000+ users, improving reliability by 30% via automated testing and implemented Selenium scripts that increased test coverage by 40% across key HR platforms.

Led QA and test automation for a fare collection system, improving defect detection by 30% and increasing automation coverage by 40% using Selenium and JavaScript for client software supporting 1,000 daily transactions.

Led QA and test automation for UTA fare collection systems, improving defect detection by 30% and increasing automation coverage by 40% using Selenium and JavaScript.

Enhanced five test tools and frameworks resolving 50 bugs and developed 100 NUnit automation tests to increase test coverage by 30% while contributing to multiple Agile projects using Microsoft SQL Server and C#.

Enhanced test tools and frameworks resolving 50 bugs and developed 100+ NUnit/WatiN automation tests to increase test coverage by 30% using C# and Microsoft SQL Server.

Designed and implemented task management software using REST web services to support project workflows and integrations.

Developed software solutions across projects (role listed as Software Engineer) contributing to product development and testing efforts.

Served as Software Developer in Test focusing on automation and quality for home automation products and integrations.

Worked as a software engineer on platform and application development projects contributing to product features and stability.

Contributed to software testing activities supporting web applications and data integrations during a summer internship.

Managed software quality assurance processes, leading test strategy and execution across products from 1997–1999.

Developed software for WordPerfect products contributing to feature development and maintenance from 1989–1997.

Built and maintained software systems, focusing on application development and system integration between 1986–1989.

Completed a Bachelor of Science in Computer Science at Brigham Young University.

Completed a Master of Science in Administrative Management at Brigham Young University.

Completed an Associate of Science in Mathematics at Ricks College.