COSME SILVA

I am a versatile and meticulous professional with a strong background in content moderation, customer service, and training. My experience includes working as a Content Moderator at Crisp Thinking Group, where I identified and mitigated risks for vulnerable individuals while ensuring brand integrity across social media platforms. I take pride in my ability to proactively detect threats to user-generated content, maintaining the safety and reputation of social channels.

In addition to my moderation experience, I have a solid foundation in customer service, having worked as a Teleoperator at Atento S/A. There, I provided comprehensive support to customers, resolving inquiries and promoting electronic products effectively. My role as a Systems Monitor and Free Course Instructor at Associação Educacional da Graças de Deus allowed me to develop engaging teaching materials and deliver instruction to diverse groups, fostering a positive learning environment.