Patrick Ferreira
@patrickferreira
I improve platform safety and customer outcomes through content moderation, risk assessment, and bilingual support.
BrazilWhat I'm looking for
I've supported global platforms at ByteDance (TikTok) and Atento serving Meta, combining content moderation, risk assessment, and customer support for high-impact cases.
At TikTok, I moderated content against platform guidelines, escalated high-risk cases, and developed projects to improve operational efficiency. I also support business clients with Meta Ads, campaigns, and tailored solutions in bilingual, multicultural environments.
Experience
Work history, roles, and key accomplishments
Moderated content based on platform guidelines to ensure a safe and positive user experience. Led meetings with leadership to identify and implement improvements, and conducted risk assessments on user-generated content to identify potential policy violations.
Provided personalized support for high-impact cases related to META products, with financial and commercial assistance focused on ads and campaigns. Delivered custom solutions for business clients.
Education
Degrees, certifications, and relevant coursework
Instituto Nacional do Rio Grande do Sul
Course, Project Development and Analysis
2025 - 2025
Completed a course in project development and analysis.
Instituto Nacional do Rio Grande do Sul
Course, Personal and Interpersonal Development
2024 - 2024
Completed a course in personal and interpersonal development.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
Skills
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