@cortonyaking
I keep radiology applications reliable through clinical IT support and systems administration.
United StatesAt Orlando Health, I support Radiology applications by troubleshooting clinical engineering issues, coordinating vendor maintenance, managing configurations, and keeping systems reliable through ServiceNow and Cherwell documentation.
I've progressed from Radiology Support Technician to Systems Administrator Sr., supporting PACS and imaging workflows, training Radiologists and new hires, managing access controls, and helping deliver application implementations and site integrations.
Work history, roles, and key accomplishments
Orlando Health
May 2023 - Present (3 years 4 months)
Troubleshoot and resolve IT and clinical engineering application issues, maintaining documentation through Cherwell and ServiceNow. Partner with vendors for maintenance and support Radiology systems.
Orlando Health
Jan 2021 - Apr 2023 (2 years 3 months)
Improved system functionality by addressing user needs and providing solutions for Radiology teams. Planned system updates, developed training materials, and coordinated hardware upgrades and testing.
Orlando Health
Jan 2014 - Jan 2021 (7 years)
Provided technical support and training to team members and Radiologists, troubleshooting issues and performing maintenance. Served as liaison between users, IT, and vendors, and developed database systems for reporting.
Orlando Health
Jan 2010 - Jan 2014 (4 years)
Managed and distributed radiology images and patient data, ensuring accuracy and availability. Maintained and troubleshot imaging systems including PACS and CR, and trained new employees as a superuser.
Degrees, certifications, and relevant coursework
Associate of Science, Information Systems Technology
Pursuing an Associate of Science in Information Systems Technology with a focus on Cloud Computing, expected to complete in Fall 2027.
Technical Certificate, IT Client Specialist
Earned a Technical Certificate in IT Client Specialist in May 2026.
Technical Certificate, Computer Repair and Installation
Earned a Technical Certificate in Computer Repair and Installation and a Technical Certificate in IT Client Specialist, both in May 2026.
Certificate, Computer Information Technology
Earned a Certificate in Computer Information Technology Analyst: IT Support in April 2023.
Diploma, Medical Assisting
Earned a Diploma in Medical Assisting in 2012.
Certificate, Information Technology
Earned a Certificate in Information Technology Specialist in December 2022.
Software and tools used professionally
United StatesYou can contact Cortonya and 90k+ other talented remote workers on Himalayas.
Message CortonyaSign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Join the remote work revolution
Himalayas is the best remote job board. Join over 250,000+ job seekers finding remote jobs at top companies worldwide.
Connor Brenneman
PACS Administrator, Tufts University, Cummings Veterinary Hospital
Alex Martinez
Field Support Engineer, Cleveland Clinic Indian River
Hish User
Enterprise Systems Operations, Chickasaw Nation Medical Center
Jan Rendor Nolasco
Regional Support Specialist, Duly Health and Care
Colter Merrell
Network & Systems Administrator, City of Gillette
Jonathan Biard
Senior Systems Analyst, BayCare Health Systems
David Butler
Senior IT Support Engineer (ISA), Grady Health System
Patrick Dent
PACS Administrator, Intelerad
Zach Bell
System Administrator, Tallahassee Memorial Hospital
Yolanda Watkins
GROC Agent / Acting Incident Manager, Allied Universal (Equifax)