Skip to main content
CZ
Open to opportunities

Corey Zimmer

@coreyzimmer

Technical maintenance and customer support professional blending 10+ years of coaching with rapid systems troubleshooting.

United States
Message

What I'm looking for

I’m looking for a role where I can support complex technical systems and people—combining maintenance troubleshooting, clear customer communication, and learner-focused coaching to keep operations running smoothly and improve outcomes.

I’m a student-focused education and support professional with 10+ years of combined experience in teaching, coaching, customer service, technical support, and learner engagement. I guided students across seven subject areas, monitored participation and progress, identified barriers, and adapted instruction for clear academic goal support—especially in virtual learning environments. I’m also grounded in structured communication, assessments, and progress monitoring that help people move from confusion to confidence.

In my current role, I support users of complex Air Force Ground Control Stations by translating procedures, performing maintenance in accordance with technical data, and resolving issues with a service-first mindset. I diagnose electronic, communications, and IT subsystem problems using test equipment, wiring diagrams, blueprints, and technical documentation, while maintaining accurate maintenance records and coordinating competing priorities. I also bring leadership and stakeholder communication through union stewardship and co-founding a rare-disease nonprofit.

Experience

Work history, roles, and key accomplishments

IL
Current

Union Steward

Invictus Technical Solutions, LLC

Jul 2023 - Present (3 years)

Established a bargaining unit and led CBA negotiations by listening to employee concerns, researching policies, advocating for others, and clearly communicating complex information.

IL
Current

RPA GCS Maintenance Technician

Invictus Technical Solutions, LLC

Sep 2021 - Present (4 years 10 months)

Supported users of Air Force Ground Control Stations by performing maintenance in accordance with technical data and procedures, troubleshooting electronic/communications/IT subsystem issues, and maintaining responsive customer support. Communicated with customer representatives and preserved procedural compliance through accurate maintenance records.

WS

Teacher

Worcester County Public Schools

Aug 2015 - Sep 2021 (6 years 1 month)

Guided learners across seven subject areas by setting clear expectations, delivering structured instruction, and providing individualized support. Tracked participation and academic progress, identified learning barriers, and adapted instruction and resources, including converting curriculum for virtual learning during the COVID-19 pandemic.

Education

Degrees, certifications, and relevant coursework

Salisbury University logoSU

Salisbury University

Bachelor of Arts, History - Secondary Education

Earned a Bachelor of Arts in History - Secondary Education from Salisbury University.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan