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Colleen KeastCK
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Colleen Keast

@colleenkeast

Product Owner at eMoney Advisor who delivered a vendor transition saving $500,000 annually.

United States
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At eMoney Advisor, I owned product backlogs and roadmap execution across five software teams and eleven initiatives in B2B financial software. I delivered a market data vendor transition with internal teams and two external partners, on time and under budget, saving $500,000 annually.

At Mindex Technologies, I drove requirements, prioritization, and delivery across enterprise integration initiatives, translating customer, business, and technical needs into engineering-ready specifications. I partnered with Engineering, QA, and UX on API and data requirements, testing, and release handoffs.

Earlier at eMoney Advisor, I worked in customer enablement and support, using feedback and support trends to identify usability gaps and inform product improvements. I partnered with UX on five product enhancements and helped drive a Salesforce-to-LMS migration.

Experience

Work history, roles, and key accomplishments

MT

Senior Business Analyst / Scrum Master

Mindex Technologies

Feb 2024 - Jun 2026 (2 years 4 months)

Drove requirements, prioritization, and delivery across 20+ enterprise integration initiatives, translating customer, business, and technical needs into engineering-ready product requirements. Served as Scrum Master for three software teams.

EA

Client Support Specialist

eMoney Advisor

Nov 2016 - Sep 2017 (10 months)

Resolved Jira support tickets and configured client permissions, achieving a 98% resolution rate and 94% customer satisfaction. Identified blockers, troubleshot software issues, and communicated clear next steps.

Education

Degrees, certifications, and relevant coursework

SI

Scaled Agile Inc.

Certified SAFe Scrum Master v6 (SSM), Scrum Master

2021 - 2025

Certified SAFe Scrum Master v6 (SSM) from Scaled Agile Inc., completed between 2021 and 2025.

SA

Scrum Alliance

Certified Scrum Master (CSM), Scrum Master

2019 - 2025

Certified Scrum Master (CSM) from Scrum Alliance, completed between 2019 and 2025.

PU

Penn State Great Valley University

Lean-Agile Fundamentals, Lean-Agile Fundamentals

2019 - 2019

Lean-Agile Fundamentals (BUSAD 5000) from Penn State Great Valley University, completed in 2019.

WP

West Chester University of Pennsylvania

Project Management, Project Management

2018 - 2018

Project Management course from West Chester University of Pennsylvania, completed in 2018.

The Pennsylvania State University logoTU

The Pennsylvania State University

Bachelor of Arts, Criminology

Bachelor of Arts in Criminology with a minor in Gender Studies from The Pennsylvania State University.

Tech stack

Software and tools used professionally

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