Gregg Benson
@greggbenson
Experienced automobile appraiser with strong negotiation and customer service skills.
United StatesWhat I'm looking for
I am a seasoned automobile appraiser with over 20 years of experience in the automotive and insurance industries. My career has been defined by my ability to facilitate negotiations and provide accurate appraisals, ensuring customer satisfaction and fostering strong relationships with clients and insurance companies alike.
Currently, I serve as a Senior Auto Appraiser at Inspection Connection, where I utilize advanced estimating systems like CCC and Audatex to generate detailed appraisals based on customer-provided photos. My previous roles, including Office Manager at Rich’s Automotive and Field Adjuster at High Point Insurance, have equipped me with a comprehensive understanding of the auto repair process and the importance of effective communication in delivering exceptional customer service.
Experience
Work history, roles, and key accomplishments
Senior Auto Appraiser
Inspection Connection
Nov 2021 - Present (3 years 10 months)
Facilitated negotiations to reach mutually agreed price estimates. Utilized customer-provided photos to generate detailed and accurate auto appraisals through programs such as CCC & Audatex.
Office Manager
Rich's Automotive
Oct 2019 - Oct 2021 (2 years)
Managed office workflow and scheduling, ensuring efficient operations. Negotiated estimates with insurance companies and ordered parts for vehicle repairs.
Field Adjuster
High Point Insurance/Plymouth Rock Assurance
Feb 2007 - Oct 2019 (12 years 8 months)
Inspected and determined the extent of vehicle body damage. Negotiated estimates with autobody shops and provided excellent customer service.
Body Shop Manager
Prestige BMW
Sep 2002 - Feb 2007 (4 years 5 months)
Coordinated body shop repairs with the use of sublet repair facilities. Inspected and determined the extent of vehicle body damage, and negotiated estimates with autobody shops.
Total Loss Unit Manager
Nationwide Insurance
May 2000 - Sep 2002 (2 years 4 months)
Managed the total loss unit, overseeing processes related to vehicle total losses. Ensured efficient handling of claims and related documentation.
Auto Unit Manager
Allstate Insurance Company
Sep 1987 - May 2000 (12 years 8 months)
Managed auto units and served as a field adjuster, total loss expeditor, and homeowner fast track adjuster. Provided comprehensive claims services and technical support.
Education
Degrees, certifications, and relevant coursework
SCSt. Thomas Aquinas College
B.S. Marketing, Marketing
1983 - 1987
Completed a Bachelor of Science degree with a focus on Marketing. Gained foundational knowledge in marketing principles and business strategies.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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