Open to opportunities

Claudiu Ilinca

@claudiuilinca

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Founder and e-commerce operations specialist scaling supply chain with automation.

Romania

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What I'm looking for

I’m looking for a role where I can keep automating order-to-customer operations, strengthen procurement and inventory performance, and expand D365 Supply Chain Management—partnering with a team that values measurable results and customer experience.

I’m an entrepreneur and e-commerce operations specialist with 9+ years across hospitality, sales, retail, and supply chain. I founded and grew Safe Albums RO from zero to €60,000 turnover by year two, delivering 100% YoY growth, while owning the end-to-end supply chain and procurement—from supplier sourcing and contract negotiation to inventory planning.

At Safe Albums UK, I led automation across finance, order operations, and fulfilment—integrating the company website, marketplaces, and SAGE ERP to cut manual processing by ~80%, deliver 12% cost savings, and drive 40% revenue growth. I also negotiated supplier purchase agreements across the UK, Germany, and China, handled 5,000+ SKU operations, and consistently maintained a 4.8/5 customer satisfaction rating—while now expanding into D365 Supply Chain Management to scale smarter and faster.

Experience

Work history, roles, and key accomplishments

Current

Founder & Operator

Current

Safe Albums (RO) S.R.L.

Mar 2020 - Present (6 years 5 months)

Founded and scaled Safe Albums Romania to €60,000 turnover by year two (100% YoY growth), owning end-to-end supply chain, procurement, and inventory planning. Automated finance and fulfillment workflows, cutting manual processing by 80% and improving customer satisfaction to 4.8/5.

E Commerce Operations Supply Chain Management Procurement Supplier Sourcing Contract Negotiation Inventory Planning Inventory Optimization Accounts Payable And Receivable Product Catalog Management SEO Google Analytics Google Ads Facebook Ads Website Management KPI Tracking Customer Satisfaction

Supply Chain & Operations Manager

Safe Albums UK Ltd

Apr 2018 - May 2024 (6 years 1 month)

Led the design and implementation of an automated order-to-customer workflow integrating the company website, Amazon, eBay, and phone orders with SAGE ERP, reducing manual processing by ~80%. Managed multi-channel order operations and procurement negotiations, maintaining a 4.8/5 customer satisfaction rating.

Supply Chain Operations Order Fulfilment ERP Integration Sage Invoicing Templates PayNow Payment Collection Inventory Planning Key Account Management Customer Complaint Resolution Invoice Processing

Warehouse Supervisor

The Bread Factory

Nov 2016 - Mar 2018 (1 year 4 months)

Supervised the sweets department, leading a team of 8 across three daily shifts while managing stock levels and inventory planning. Coordinated with suppliers to prevent shortages, minimize expired stock, and reduce delivery delays by 30% through improved communication and order forecasting.

Team Leadership Shift Management Stock Control Inventory Planning Supplier Relationship Management Inventory Forecasting Supply Coordination Expired Stock Minimization