Andrea Lopez
@andrealopez
Dependable healthcare professional with strong administrative and customer service skills.
What I'm looking for
I am a dependable and compassionate professional with extensive experience in healthcare, administration, and customer service. My background includes verifying insurance eligibility, processing authorizations, and collaborating across various teams to ensure efficient service delivery. I pride myself on my strong communication skills and critical thinking abilities, which allow me to multitask effectively in high-volume environments.
In my role as an Assistant Manager at Tip Top Realty Management Corp., I handled a significant volume of calls and emails, resolving tenant concerns with empathy and professionalism. I also supervised staff, assisted in hiring and training, and maintained accurate documentation. My experience as a Medical Assistant Intern further honed my skills in coordinating provider-patient communication and managing electronic medical records, ensuring seamless patient care.
With a commitment to maintaining accurate documentation and providing empathetic service, I am dedicated to contributing positively to any team I join. I am eager to leverage my skills and experience in a challenging new role that allows for professional growth and development.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Tip Top Realty Management Corp.
Jan 2021 - Apr 2024 (3 years 3 months)
Managed high volumes of tenant communications, resolving concerns with empathy and efficiency. Utilized critical thinking and multitasking to maintain accurate records while collaborating with multiple teams. Supervised staff and prepared leases, ensuring compliance with regulations.
Medical Assistant Intern
DocCare Q2/Q3
Apr 2024 - May 2024 (1 month)
Coordinated communication between providers and patients using remote tools. Verified insurance eligibility, scheduled appointments, and managed EMR data entry while supporting medical staff during exams.
Receptionist
Dental Office of Dr. Spiro Boukas, D.D.S
Jan 2021 - Feb 2021 (1 month)
Managed patient scheduling and billing, handling insurance verifications and authorizations for dental procedures. Provided clear communication regarding benefits to patients.
Server
Claudia's
Apr 2015 - Jun 2020 (5 years 2 months)
Provided attentive customer service in a fast-paced dining environment, efficiently handling transactions and coordinating seating.
Education
Degrees, certifications, and relevant coursework
Andrea hasn't added their education
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