
Claudia Pomper
@claudiapomper
I build accurate, compliant operations across e-commerce, travel, and payroll systems.
What I'm looking for
At Flowersale Forever, I turn unstructured international grower inventory into standardized digital catalog data, verifying backend configurations and CRM records so e-commerce storefront files synchronize accurately.
Previously, I supported Holland America Line and Seabourn across DACH and Benelux markets, resolving complex Sabre flight bookings, ticketing disruptions, reimbursements, routing requirements, and multilingual cruise communications.
I've also managed full-cycle payroll for corporate clients under Austrian labor law, including statutory filings, GDPR-sensitive employee data, and payroll for a major account with more than 1,000 employees. I bring 14+ years of autonomous, detail-focused operations experience across travel, e-commerce, and finance support.
Experience
Work history, roles, and key accomplishments
Content and Product Manager
Flowersale Forever
Jun 2023 - Present (3 years 4 months)
Extract and standardize inventory listings from international growers on the Floriday platform, ensuring clean data synchronization to the e-commerce storefront. Perform quality assurance checks on backend configurations and maintain data integrity logs in the CRM.
Reservations Sales Agent
Holland America Line & Seabourn
Jun 2021 - Jun 2023 (2 years)
Managed DACH and Benelux market portfolios as a native-speaking operational anchor for customer care. Handled complex flight logistics, ticketing issues, and trilingual translations for cruise changes.
Payroll Accountant
Baldinger und Partner Steuerberatungskanzlei
Jan 2019 - Jan 2021 (2 years)
Managed full-cycle payroll accounts for 50 corporate clients under Austrian labor laws, using BMD NTCS. Executed statutory registrations and maintained GDPR-compliant data privacy.
Payroll Accountant
Auditreu Tax Consulting Company
Jan 2017 - Jan 2019 (2 years)
Managed full-cycle payroll accounts for corporate clients under Austrian labor laws, using BMD platforms. Executed official registrations and maintained GDPR-compliant data privacy.
Office Lead & Premium Travel Consultant
TUI Austria Holding GmbH
Jan 2006 - Jan 2017 (11 years)
Assumed total operational responsibility for the Oberwart branch, managing a team of three specialists while designing intricate long-haul international routes. Progressed through roles from apprentice to office lead.
Education
Degrees, certifications, and relevant coursework
Academy of Public Accountants
Certified Payroll Accountant & Financial Compliance Diploma, Payroll Accounting and Financial Compliance
Completed a state-certified program in payroll accounting and financial compliance, passing the certification exam in 2018.
Vocational School for Trade and Travel
Professional Degree in Tourism & Office Administration, Tourism and Office Administration
Graduated from a dual vocational and corporate training program in tourism and office administration in 2009.
HBLA Oberwart
Higher Federal College for Tourism and Economics, Tourism and Economics
Graduated from the Higher Federal College for Tourism and Economics in 2006.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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