Open to opportunities

claudia negri

@claudianegri

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Hospitality operations leader skilled in events, finance, and remote team coordination.

Canada

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What I'm looking for

I seek a leadership role in hospitality or operations where I can improve processes, manage cross-functional teams, and deliver efficient, client-focused events with opportunities for measurable impact and growth.

I am a highly organized, results-driven hospitality operations leader with extensive experience in event management, administration, and business operations. I have designed and implemented systems that improved coordination and efficiency, produced financial and performance reports with data visualisation, and led compliance and sustainability projects across multi-site operations.

I excel at supplier relations, budgeting, risk assessment, and managing remote teams to deliver projects on time and within budget. My achievements include increasing site contribution, implementing marketing strategies that raised average spend, and streamlining processes to boost client satisfaction and operational performance.

Experience

Work history, roles, and key accomplishments

Hospitality Manager

Compass Group

Apr 2024 - May 2025 (1 year 1 month)

Designed and implemented an integrated booking system linking reception, catering, and post room to improve coordination and service efficiency; managed event planning and supplier relations, and delivered Health & Safety risk assessments and action plans.

Event Management Health & Safety)Budgeting Client Relations Stock Management Reporting Data Analysis

Senior General Manager

Benugo Ltd.

Feb 2023 - Apr 2024 (1 year 2 months)

Produced monthly financial and performance reports, led site improvement actions and sustainability compliance, and planned marketing campaigns across multiple outlets while overseeing finance reconciliations.

Financial Reporting Excel)PowerPoint Marketing Campaigns & Compliance Team Leadership Operations Management

Operations & Area Manager

Juicebaby Ltd.

Nov 2021 - Dec 2022 (1 year 1 month)

Oversaw operations for two coffee shops and a production kitchen, managed a remote finance team using Comtrex and Xero, handled permits and supplier logistics, and led rebranding and cost-saving initiatives.

Operations Management Remote Team Management Comtrex Xero Supplier Management Permitting Inventory Data Reporting

General Manager

Benugo

Jan 2019 - Aug 2021 (2 years 7 months)

Directed a £3M multi-site business of up to 100 staff, increased site contribution by 8% YoY, implemented marketing strategy and training programs, and ran weekly management meetings to set operational targets.

Multi Site Management P&L management Team Leadership Marketing Strategy Training Development Performance Improvement

General Manager

Benugo

Apr 2018 - Jan 2019 (9 months)

Managed a £1.5M site and client relations with Royal Parks, led a 60-person team, and oversaw orders, stock and private events to ensure operational excellence.

Site management Client Relations Event Coordination Inventory Control Team Leadership Vendor Management