Claudia Gouveia
@claudiagouveia
Dedicated client relationship manager with expertise in healthcare recruitment.
What I'm looking for
I am a hardworking and reliable professional with extensive experience in client relationship management and sales, particularly within the healthcare sector. My current role as a Doctors Trust Services Partner has allowed me to develop strong stakeholder management skills, ensuring efficient onboarding and recruitment processes for NHS doctors. I take pride in my ability to build and maintain relationships with key medical professionals, contributing to significant cost savings for the trusts I support.
Throughout my career, I have consistently demonstrated my commitment to excellence and my ability to thrive under pressure. My previous roles as a Client Relationship Manager and Recruitment Consultant have equipped me with exceptional communication skills and a deep understanding of client needs. I am passionate about making a positive impact in my workplace and am always eager to learn and grow in my career.
Experience
Work history, roles, and key accomplishments
Doctors Trust Services Partner
NHS Professionals Doctors Trust Services Partner
Mar 2023 - Present (2 years 2 months)
Acted as the dedicated point of contact and relationship manager for three NHS trusts, focusing on onboarding and recruitment processes for doctors. Managed a pipeline of doctors, ensuring they met minimum work-hour requirements to maximize cost savings.
Recruitment Consultant
Confidential
Jun 2021 - Jul 2022 (1 year 1 month)
Worked as a childcare consultant, assisting families in finding suitable nannies and interviewing and registering candidates. Managed administrative tasks, including diary management, query resolution, and ensuring compliance checks were completed.
Part time Nanny
Private Family
Jan 2020 - Dec 2021 (1 year 11 months)
Provided part-time nanny services, including school pick-ups, engaging in activities, preparing meals, and assisting with bedtime routines. Ensured the children were cared for in a safe and nurturing environment.
FOH Receptionist
South Kensington Club
Jan 2017 - Dec 2019 (2 years 11 months)
Served as a Front of House Receptionist for a private members club, managing bookings for spa, fitness, and restaurant services. Handled cloakroom duties, booked meetings, created invoices, and managed payments and daily cash ups.
1:2:1 Learning Support Teacher and Admin assistant/receptionist
David Livingston Academy
Jan 2014 - Dec 2016 (2 years 11 months)
Worked as a 1:2:1 Learning Support Teacher for a student with SEN, creating personalized learning plans and activities. Also served as an Admin Assistant/Receptionist, handling phone calls, scheduling events, and managing payments and registers.
Nanny
Confidential
Jan 2012 - Dec 2014 (2 years 11 months)
Provided full-time nanny services for a family with three children, managing daily routines, school runs, activities, and meal preparation. Ensured the children were cared for and supported their development.
Nanny
Confidential
Jan 2011 - Dec 2012 (1 year 11 months)
Cared for two young boys, managing their morning routines, taking them to activities, assisting with homework, and preparing meals. Also handled laundry and ironing for the family.
Education
Degrees, certifications, and relevant coursework
Kingston College
National Diploma, Health & Social Care and Young People’s Workforce
2010 - 2011
Completed a Level 3 National Diploma in Health & Social Care and Young People’s Workforce. Gained comprehensive knowledge and practical skills essential for supporting young people and working effectively within health and social care environments.
Saint Cecilia’s Wandsworth Secondary school
Secondary School, General Studies
2005 - 2010
Grade: English A, Mathematics B, Portuguese B, Spanish A*, Religious studies C, Dance B
Attained secondary school qualifications with strong grades in core subjects including English, Mathematics, and languages like Portuguese and Spanish. Developed a solid academic foundation and skills across a diverse range of disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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